Real-Time Feedback, Unedited
People POP Yachts

We take customer service very seriously around here. If you think that's just some line we use on our website, give us a try. Start down the process of becoming a customer and decide for yourself if you think our commitment to great service runs as deep as we say it does.

Of course we make mistakes too. It's hard to be perfect, especially when you're selling more than 1,000 times per year. Unlike many other companies, we own up to our mistakes, make things right and grow from the experience. We can proudly say that we will maintain that commitment no matter how large we get - and we will never be done "growing".

Below is a sampling of the most recent feedback results. Feedback is posted in real-time and is often shown from surveys conducted today!

Waves of
Praise
Hi Robert, everything is good thank you. I'm browsing your awesome, very user friendly website. I am in Ontario, Canada so quite far from where I would ideally like to purchase a boat. I am interested in a 2006
Hunter 38. Cheers




Sherry M. From Toronto, Canada
OCT 19
Randy is great !
Nothing but thumbs up.


Matt F. From San Diego, CA
OCT 19
Hello Robert Corey doing a great job.He is keeping me well informed with everything.He is an easy person to work with.


Paul D. From Houma, LA
OCT 19
Thank you for contacting me. So far so good as far as the customer service goes. I was in corporate customer service for 30 years so I can appreciate your intentions. Right now my goal is to find something in the range of 42' or so. Focusing on diesel engines. And something with a reasonable price of course. I can do all the interior remodel myself so that doesn't scare me. I look forward to anything that he sends me.



Emil R. From Fort Lauderdale, FL
OCT 19
Good morning

Yes , He is all over it . He gets right back to me and sent me information on a lot of options. Thank you





S

Anthony M.
OCT 19
Mike's been great. Always gets back to me super fast ,great customer service.



Mike P. From Miami, FL
OCT 19
Robert,

I'm certainly in competent energetic hands with Roman, thanks for checking in




Picot F. From Tampa, FL
OCT 18
I've had no problems at all with my seller. He keeps all his promises about keeping in touch. No complaints here. Thank you for asking.



Wendy T. From Lancaster, PA
OCT 18
Hi Robert,

Everything is going very good so far. Eduardo has been very kind and helpful. We lowered the price to see if we can sell the boat faster.

Thanks!



Adriana G. From Miami, FL
OCT 18
John has been really great, very informative.







Nick P. From Roseville, MI
OCT 18
Hey Robert,My experience with POP so far has been all good. Lisa keeps me informed with reports. Thanks


David S. From Tampa, FL
OCT 18
Robert, Dee Dee is doing a fantastic job. 5 stars all the way.


Scott H.
OCT 18
Robert,

Kenny is great. Very responsive to my questions and willing to listen to my needs.




Guy S. From Tallahassee, FL
OCT 18




Yes He is doing his job.



Shawn H.
OCT 18
Hi Robert,I'm very happy with Scott and pop yachts. He has been super responsive and helpful and been a good partner in my efforts to sell my boat. I like the use of internet technologies to streamline the process and communication.Cheers,


David L. From Winthrop, MA
OCT 18
Yes. Very responsive and engaging.


Mark P. From Buffalo, NY
OCT 18





HI Robert ,
Yes everything is good.



Padraic G. From Ireland
OCT 18




Robert,
Melinda Cassel has been doing very good so far!



Mark O. From Denver, CO
OCT 17
Dee Dee has been great! Very helpful.




JR B. From Austin, TX
OCT 17
They have been very helpful .
I am really just looking right now.



Jeff W.
OCT 17




I've been pleased with the effort Diane has put toward helping us find an RV. I appreciate her help.



Shirley V. From Philadelphia, MS
OCT 17



Yes, everything is fine


Dan F. From Minneapolis, MN
OCT 17
Hi, I have good feelings about Steve. I believe he will sell my boat.


Mike W. From Gig Harbor, WA
OCT 17
Good morning Robert - we're satisfied with Mike's customer service and your company as a whole. We've gotten a few bites along the way - only wish they resulted in a sale. Mike is always on point with the weekly report and we're confident he's a phone call away !
Thanks for reaching out.
Best regards,


Colleen F.
OCT 17
We are happy with the job he is doing. Now that the boat is coming out of the water on Sat, we will just be able to show it but not run it. We would like to keep it advertised and see what happens. Thank you to all who is getting this boat advertised.


Rick & Lizabeth S. From Poughkeepsie, NY
OCT 17
He has helped me in getting an offer submitted. Waiting for a response. Thanks.








James V. From Kerrville, TX
OCT 17
All good. Thanks!



Joey B. From San Clemente, CA
OCT 16
Yes, has been very helpful. Thanks



Kris E. From Freeport, IL
OCT 16
Greg has answered all my questions and took great pictures of the boat. Just hoping for a quick sale


Carl T. From New York, NY
OCT 16




Hi. Yes he keeps in touch with me via email.



Kirsten P.
OCT 16


Thanks for the note Rob. Yes Teresa has been efficient thus far...Regards,





David G. From Toronto, ON
OCT 16
He's doing fine.



Mike B.
OCT 16
Amy has been responsive and helpful.Thanks



Joe A. From Freehold, NJ
OCT 15
Robert
John is doing well keeping me up on inventory.
At this time I was simply testing the water (no pun intended) to see what's out there.
I will keep POP Yachts in mind as I determine what I'd like to do.
Thanks


David G. From Crestview, FL
OCT 15
Good Day,Ray has been great, thank you. Ray follows up on a weekly basis and/or any inquires I may have. Best,


Tim H.
OCT 15
Hi Robert,

Thank you for the e-mail.

Andy has been very responsive to my inquiries on the boat that I am interested in.

I am living in the British Virgin Island, so I would need a trailer and shipping to my destination.

Andy has informed me that it would take a couple days to procure the cost of a trailer and shipping to Tortola BVI

Their is a large expat community living here who love boating. It would be nice to have a reliable company such as POP
Yachts to recommend for any boat purchases.

Kind regards,


Mark S. From Road Town, Virgin Islands, British
OCT 15
Rob is doing fine helping me in my quest to find a World Cat 230 DC 2016-2018.



Charlie E. From San Carlos, CA
OCT 15
Hi Robert.
Paul was on-time, through, helpful and personable.



Mike L. From Norcross, GA
OCT 15
She is just wonderful and very accommodating. Keep her happy!


Judy L.
OCT 15
Hello!
She's been great so far. Thank you for checking in!
Respectfully,


Brandon G. From Kabul, Afghanistan
OCT 14
Hi Robert,

My experience/interaction with Chris is fine.

Thanks,


Shraga D. From Canada
OCT 14
He has been very helpful. The Sea Fox I wanted was just a little over my budget.


Chris R.
OCT 14
Good morning Robert. Don has been very responsive and timely! A good representative.


George S.
OCT 14
Excellent thus far! Thank you for checking in.



Michelle L. From Beverly Hills, CA
OCT 14
Yes. Jeff is doing a great job. No complaints here.



Dustin A.
OCT 13
Excellence



Tomo B. From Long Beach, CA
OCT 13

Yes, Jeffrey has been wonderful and providing great information.Thank you,


Necole & Albert D. From Bridgeport, CT
OCT 13
Thank you, Robert! So far so good!
Best regards,


Diane S. From Plano, PA
OCT 13
Dennis is doing a great job for me. Following up, asking good questions and is sending optional boats for my viewing. I'm still a few months away from buying but he's investing in me.
Thanks for the follow up, good job.



Dave S. From Sptbg, SC
OCT 13
Robert,Dave is doing everything I could expect from him. Hopefully, he will locate THE MH for me.Thank You,


Tommy S. From Beaumont, TX
OCT 13
THE TRANSACTION WAS EXTREMELY EASY

The transaction was extremely easy. They did a great job keeping me informed. Great job.
San Antonio, TX Posted 1.1 yrs ago on TrustPilot.com   View on website .