Real-Time Feedback, Unedited
People POP Yachts

We take customer service very seriously around here. If you think that's just some line we use on our website, give us a try. Start down the process of becoming a customer and decide for yourself if you think our commitment to great service runs as deep as we say it does.

Of course we make mistakes too. It's hard to be perfect, especially when you're selling more than 1,000 times per year. Unlike many other companies, we own up to our mistakes, make things right and grow from the experience. We can proudly say that we will maintain that commitment no matter how large we get - and we will never be done "growing".

Below is a sampling of the most recent feedback results. Feedback is posted in real-time and is often shown from surveys conducted today!

Waves of
Praise
Thanks Gary. I was pleasantly surprised at how easy you guys made the sales process. If anybody asks what I did to sell my boat, I will definitely refer them to POP.
Gary M - Texas

Gary M. From Austin, TX
6 hrs ago
Debbie,
I think the time you took with the pictures sold the vessel. Great job. I will remember who sold my vessel.
Lee

Lee G. From Lincolnton, NC
9.9 hrs ago
thanks for your excellent work. Garry

Garry K. From Marquette, MI
AUG 20
Kim and I would like to thank all of those involved at POP Yachts with the sale of our vessel.Starting with Robby Robbins with the initial contact. We then moved on to Micheal Edwards who took the helm and guided us to the end...
. We were contacted by Lauri Crockett in case we had questions or needed additional support. Moving into the showing and then sea trial the team of Carsten Rueffer and Lauren Angelillo kept us up to date with all questions answered to our complete satisfaction. (we had a lot of questions) Closing was accomplished without a hitch under the guidance of the entire POP Yachts team.
Nisha Barlow remained in the background with emails to answer any of our concerns. As the Seller our experience with POP Yachts was exactly as they said it would be from start to finish
.Also as a Seller you must do your part to make sure your vessel is ready for a buyer. Working with our broker Micheal, we prepared our vessel in advance and it paid off. Kudos to all of you. Marvin & Kim Newport News, Va

Marvin & Kim J.
AUG 16
I will say you do offer a wide variety and are very in tune to what I was looking for and that has been a hard find in my search. I will definitely recommend you and company to anyone looking for a coach.

Chris A. From Zephyrhills, FL
AUG 16
I can't tell you how much it meant to me and my girlfriend that we had you on our side helping us every step of the way.
I've known a lot of sales people through the years due to my own 12 year sales career, and you really are one of the best salesmen with whom I've ever had the pleasure to work.
You were diligent, prompt, patient, friendly, never pushy, and are obviously a subject-matter expert.
These are all qualities that are a real testament to your professionalism.

Edward F. From Dupree, SD
AUG 16
Debbie,
Shawn and I both really enjoyed meeting with you and are both very confident under your care the boat will sale soon. You sure are talented, We were admiring your amazing photography. Thanks so much again!

Marjorie Kathleen H. From Charlotte, NC
AUG 12
Dear King,
Thank you and all the interesting offers are noted!
You are right about me looking through a great number of ads as I am both - very interested and and serious about acquiring the cruiser over there!
I thank you kindly once more for your effort and let me compliment you for your fantastic work of how you operate and how you present the items! Truly well done! Very comprehensive, honest and attractive!
Best regards!
MP

Maurico P. From Dublin, Ireland
AUG 10
Cailin has been fantastic and very sensitive to our needs. The decision to sell our boat has been extremely hard for us due to my husband's health...she has been amazing!

Don M. From Catonsville, MD
AUG 10
Hi Lauri, yes Brad has been very helpful. Great communication from him.







Edward L. From Villa Rica, GA
AUG 6
Larry did a fine job, but, we decided to wait another year before we upgrade our motor home. We will see you next year!



Michelle M. From Flint, MI
AUG 6
Hi Lauri,
Debbie has been giving me updates and potential buyers for my vessel. A steady line of communication is doing great !








Jonathan L. From Concord, NC
AUG 6
Tim is doing a good job. He is asking good questions. I will keep you posted.



Jim T. From Fort Worth, TX
AUG 6
Everyone has been great to work with. I am hopeful that we can find a buyer now.



Martin S. From Bakersfield, CA
AUG 6


Hi Lauri,


I am actually very happy with POP Yachts and Steven. About a month ago he suggested I drop the price to $26,900 to get it sold. I told him I was not in a hurry to sell her but with the season coming to an end and the slow down in interest I suspect the time
to drop the price is now. So May I suggest we drop the price 1,000 dollars. Also I have have reconditioned the shower sump pump and cleaned the Staboard water tank. These were in the description and should be removed.


Thanks for your time and expertise.


Cheers
Terry

F

Terry B. From San Jose, CA
AUG 6
They are awesome. Looking at some options now.


Scott G. From Baton Rouge, LA
AUG 6
Todd did an excellent job taking care of me on Saturday. Just waiting for a sale person to get in touch with me to get further information and pics.



Todd P. From Little Rock, AR
AUG 6
Lauri,
So far so good. He has everything up on the web and it is getting looked at. So far so good.



Aaron & Kelly W. From Cincinnati, OH
AUG 6
Thanks Lauri,
The boat I originally inquired about was sold. Scott was very proactive, however, the subsequent boats he sent me did not meet my criteria.
Thanks,
George Lusk
S

George L. From Memphis, TN
AUG 6
Hi there,
Justine knows what she was doing, very detailed and attentive. She made it all happened in the middle of her vacation without missing a beat.
Her positive attitude and drive brought my confidence to go with your company.
Just wanted to know if maybe I should lower the price to get some more bites. Please have her call or email me. Thanks!



Mike B. From Burbank, CA
AUG 6
So far so good. Let's sell the boat



Robin H. From Newberg, OR
AUG 6
Lauri
Good morning!, yes Tom is great in getting information out to me on options he comes across!Thank you


Randy M. From Buffalo, NY
AUG 6
Lauri,
We have more than pleased with Guy so far. We feel that he and Pop Yachts provide us the best opportunity to sale our boat.
Best regards,


Mitchel H. From Newnan, GA
AUG 6
Bradley is doing exceptionally well. He was so honest about my inquiry on one rv, that I feel obligated to complete a sale on another he found on a search.


Keith R. From Yonkers, NY
AUG 6
Everything has been good. Just looking at options thanks.



Zack S.
AUG 5
Hi Lauri- Todd has been very helpful- I hear from him at least once a week- he is always available by email or text Thank you



Jennifer C. From Visalia, CA
AUG 5
Dave has been great, thank you.


Rick G. From San Diego, CA
AUG 5
Very well taken care of so far.
Thank you!



Robert C. From Lincoln, CA
AUG 5
Our experience has been good to date- we have mainly dealing with Hal Palmer and getting him anything he needs- looking ahead to an expanded listing with more info and photos



Steve C. From Olalla, WA
AUG 5
Good morning Lauri,
Thanks very much for the email. Guy has done a great job of responding immediately to my initial call and his follow up. Pop Yachts has been a great asset.
Kindest regards,


Charles J. From Charlotte, NC
AUG 5
Yes all questions answered.


Kenneth C. From Moses Lake, WA
AUG 5
Thanks for your follow up... I am at the moment happy with your service and response time.


Dave H. From Canada
AUG 5
Larry is doing great job


Sveto A. From Indianapolis, IN
AUG 5


Lauri, so far Andy has done everything as proposed.Thanks,


Jack L. From Clearwater, FL
AUG 5
Hello Laura, yes Jim is been very informative About the Checkmate, I will be making a phone call this morning about financing, thanks for reaching out to me


TL F. From Essex, MD
AUG 5
All good so far I want to find a good motor sailor suitable for long trips including going up the inside passage to Alaska...... I'm able to travel to look at boats





Roy R.
AUG 4
Lauri yes very satisfied with the service actually still evaluating the market
Thanks


Denny L. From Montreal, QC
AUG 4
Lauri, Scott Barger did an excellent job. Responded in a timely manner, answered all applicable questions, and quickly set up a viewing. Thanks.


Jeff H. From Fernandina Beach, FL
AUG 4
Yes Pat is answering my questions. She has been very helpful so far.



Diane B. From Perryville, MO
AUG 4
Chris, you were awesome. Very responsive. Enjoyed working with you. We found an RV in Wisconsin - closer to home. Good luck in the future. You'll do well.

Kathleen H. From Minneapolis, MN
AUG 4
Lauri,
Thanks for the follow-up. Yes, Dubby Harris has been answering all of my questions and providing used Travel Trailers options for me to consider.
Thx,



Bill D. From Mandeville, LA
AUG 4
All good. She's helping me.
Thanks,


Wade S.
AUG 4
Yes, he has done a nice job touching base with me as well as answering some follow-up questions. Thank you for checking.



Jon S. From Marietta, GA
AUG 4
Todd is fine, thank you






Richard E.
AUG 4
Lauri -
Steve's been great. He came out last weekend and shot over 100 pictures of the boat, and they look fantastic. He's answered all of my questions so far, and we're just waiting for an offer right now.
Thanks.



Mark S. From Appleton, WI
AUG 4
No issues, been fine so far, just want it gone now, thanks




Dan B. From Zeeland, MI
AUG 4
He's doing great


Joey G. From Bay Shore, NY
AUG 4


Lauri, Todd has done a nice job with pictures and he is very respectful. Good PR for your company. Good communications with prompt responses. I enjoy working with Todd.


Bernard R. From Grand Rapids, MI
AUG 4
Well good for you starting a new company. So far things have been very good. Questions have been appropriate and Steve seems to be an informed boater. Hope it all works for us.




Shawn F. From Parksville, BC
AUG 4
Hi Lauri, my experience so far has beengreat. I hope my boat sells soon:) Jim has been awesome to work with! Thanks for everything.


Rachel S. From San Francisco, CA
AUG 4
THE TRANSACTION WAS EXTREMELY EASY

The transaction was extremely easy. They did a great job keeping me informed. Great job.
San Antonio, TX Posted 2 yrs ago on TrustPilot.com   View on website .

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