Real-Time Feedback, Unedited
People Pop Yachts

We take customer service very seriously around here. If you think that's just some line we use on our website, give us a try. Start down the process of becoming a customer and decide for yourself if you think our commitment to great service runs as deep as we say it does.

Of course we make mistakes too. It's hard to be perfect, especially when you're selling more than 1,000 times per year. Unlike many other companies, we own up to our mistakes, make things right and grow from the experience. We can proudly say that we will maintain that commitment no matter how large we get - and we will never be done "growing".

Below is a sampling of the most recent feedback results. Feedback is posted in real-time and is often shown from surveys conducted today!

Waves of
Praise
he was very pleasant to work with and was very professional. good experience

Robert M. From Kingsport, TN
12.4 hrs ago
Truly a gentleman. Any time I could not get any information from Pop Yatchs Chris was there thru the whole process good and bad. I will definitely go back to Chris when I start looking for another boat. Also too many agents involved with the sale of the boat long process that should of been much earlier. One person to handle the sale

Rich H. From Garden City, NY
13.1 hrs ago
Gregg did a great job helping with the sale. He was responsive and available as needed to get answers to our questions. I would be happy to work with him again. the company wither needs to hire more agents to assist with the process after the purchase or find a way to use technology to improve communications.

William M. From New Mexico
15.2 hrs ago
Tracy was amazing, very personalized and was always there when I asked a question. She made the process so easy. She is truly awesome.
Margie Hughes

Margie H. From Durham, NH
17 hrs ago
Good communication throughout the process.

David P. From Tacoma, WA
17.6 hrs ago
Greg handled everything smoothly and professionally. He answered our questions and got the process comply.

William M. From New Mexico
21.2 hrs ago
So far so good. Paul has answered all my questions and is following up with additional questions I have.

Doug S. From Elk Grove Village, IL
21.3 hrs ago
Sends great boats even though I'm all over the place in size and class.

Thomas K. From Seymour, IN
23.4 hrs ago
No issues at all Randy has done a great job!

Richard P.
23.5 hrs ago
Norm has done well. We haven't found a good time to discuss the boat yet.

Daniel G. From Grand Prairie, TX
JUN 22
Jeff followed up with us every step of the way and kept us informed.

Jim P. From Lynden, WA
JUN 22
Sheri was really good and took over from another closing agent. She made sure all the documents were signed and delivered, and kept us on track.

Jim P. From Lynden, WA
JUN 22
He's great to deal with, answers all questions even if they're repeated questions - it doesn't bother him. Very informative & just pleasant to deal with, communicates well & I couldn't be happier with him. Seems like a heck of a guy!

Scott J. From Ossian, IA
JUN 22
Very responsive answered all my questions fast !!!

Jennifer L. From Riverside, CA
JUN 22
He sent me a few more to look at and continuing to look for me.

Randy M. From Nashville, TN
JUN 22
So far so good we just started looking for the Seaark easy 200 and James has been very active on our behalf

Marty U.
JUN 22
Still just looking around, but he's been good. Not sending too much to be annoying and reaching out every now and then. I appreciate that

Daron T. From Canoga Park, CA
JUN 22
He has been good, I just need to find the time to meet and see my choice in person.

Juan R.
JUN 22
Great customer service, just sorry my end fell thru

Ralph S. From Melbourne, FL
JUN 22
Top-notch rep for your company; knows his business! Outstanding job with taking the pictures and video of my Vilano 5th wheel!!!!He will sell it soon!
Dan O Smith, Col.USAF(ret)

Dan S. From Defuniak Springs, FL
JUN 22
Tom was great to work with and available any time we asked questions. Would definitely work with him again.

Holly C. From Frederica DE
JUN 22
Really a seasoned pro. Very valuable insight and perspective.
Had my interests as a priority which is why she is so soecial.
Thank you popyachts for Teresa, seriously.
Thx.
Jon

Jon S. From Brooklyn, NY
JUN 22
Minor glitches being resolved expeditiously. Mr. Owen is easy to work with.

Darryl J. From Tampa, FL
JUN 21
Elle is awesome and I would refer her to anyone I run across for her services!!!!!

Matthew B. From Louisville, KY
JUN 21
No complaints. Ray has been great. Let's get this thing gone!

Tim F. From Cocoa, FL
JUN 21
Sale went very smooth!! Both brokers treated me with professionalism! Klaus's communication with me was great!
Thank you!!

Vern L. From Des Moines, IA
JUN 21
very helpful, quick to respond to my calls and emails....

Steve W. From Vero Beach, FL
JUN 21
Very responsive and answers all questions.

Eric A.
JUN 21
Great to work with, has went over and beyond to help me sell my RV. Would recommend him highly.

Dawn M.
JUN 21
Arianna is a real asset to Pop Yachts

Vincent J. A. From Arlington, VA
JUN 21
She kept us in contact with her and seller even as we were late to get to viewing.

Bruce B. From Warwick, NY
JUN 21
Randy has been extremely helpful, insightful and very responsive.

Chamber & Kaitlyn C. From Hitchcock, TX
JUN 21
Ron is really friendly and good humored! We looked at one unit so far, it wasn't quite the right fit so we are continuing to look (we are in no rush). Ron answered all of my questions.

Donna F. From Richmond, TX
JUN 21
Stayed in contact throughout process and quick to respond. Keith answered all the questions I had and provided additional information.

Donald G. From Clearfield, PA
JUN 21
so far everything has been great

Brenda M. From Biloxi, MS
JUN 21
Richard is keeping up with me and keeping me updated I appreciate his work

Sage B. From Austin, TX
JUN 21
Steve has been very helpful. I know that I'm very upside down on this boat but Steve has been optimistic about it selling.

Edward D. From Brentwood, NY
JUN 21
Kevin was on time and very professional.

Mark T. From Alpharetta, GA
JUN 21
Tommy did a great job working with me on the listing and his insight was crucial to getting the price we wanted. He was there for the final closing and gave me peace of mind, knowing that I was dealing with reputable professionals.

JonPaul M.
JUN 21
Harley provided all the assistance necessary to make the process as simple as possible. She made sure both sides of the transaction were informed and on the same page. Couldn't be happier with her performance.

JonPaul M.
JUN 21
He's been responsive and helpful.

Brandon A.
JUN 21
Jim, you made this sale happen for me. You were very professional and always on top of everything. Five gold stars to you.

Frank S. From Northbrook, IL
JUN 21
Great to work with. Very helpful!

Jay Z. From Reading, PA
JUN 21
FOLLOWED UP WITH SOME PRETTY GOOD DEALS BUT I FOUND WHAT I WANTED LOCALLY. IF DEAL DOESN'T GO THROUGH WILL CERTAINLY BE GLAD TO WORK WITH MR. VASEY

Matt M. From Kennewick, WA
JUN 20
She was put in a bit of a difficult situation but has been great to deal with so far

Colin J. From Springfield, IL
JUN 20
I ended up selling it to a friend but Matt was awesome to work with and very informative . I was not familiar with POPRV and will be using them in the future to make a different purchase. Very impressed.

Wade G.
JUN 20
We were unable to make a deal, but that's the way it goes. He did everything I asked.

Steven G. From Wichita, KS
JUN 20
responsive, professional, helpful. (he needs more admin support to help keep things moving along more quickly)

Michael S. From Marquette, MI
JUN 20
Dennis was amazing. He was on the ball and very responsive.

Ginger T. From Ft Walton Beach, FL
JUN 20
Doing a fine service and so far very helpful, ty.

Steven C. From Boynton Beach, FL
JUN 20
THE TRANSACTION WAS EXTREMELY EASY

The transaction was extremely easy. They did a great job keeping me informed. Great job.
San Antonio, TX Posted 3.8 yrs ago on TrustPilot.com   View on website .