Real-Time Feedback, Unedited
People POP Yachts

We take customer service very seriously around here. If you think that's just some line we use on our website, give us a try. Start down the process of becoming a customer and decide for yourself if you think our commitment to great service runs as deep as we say it does.

Of course we make mistakes too. It's hard to be perfect, especially when you're selling more than 1,000 times per year. Unlike many other companies, we own up to our mistakes, make things right and grow from the experience. We can proudly say that we will maintain that commitment no matter how large we get - and we will never be done "growing".

Below is a sampling of the most recent feedback results. Feedback is posted in real-time and is often shown from surveys conducted today!

Waves of
Praise
POPYachts is impressive with their process to sell your boat sand definitely would move forward with future sales.

Peter G. From Providence, RI
1 day ago
Thanks Robert
Steve is doing a good job



Jim D. From Port Coquitlam, BC
APR 19
All good rob, all good. Real nice professional guy.



Christopher B. From Garden City, NY
APR 19
I think the process went really well and structured. the only thing i missed is seeing where it was advertised,


Earnest P. H. From Milton, WA
APR 19


Everything is fine thank you


George B. From Jordan, NY
APR 19
James has been great! Just hoping you can actually get my camper sold.
Thanks,


Nora W. From Clinton, IA
APR 19
Thank you for reaching out. It's good to work with a responsible company. Everything is going well. Thank you



Kathleen G. From Santa Maria, CA
APR 19
Good so far, just waiting on that call about an interested buyer..





Mike T. From Stephenville, TX
APR 19
Robert,
Brad has answered all my questions and has been great so far.
Thanks,



Brian B. From Millbrook, AL
APR 19



Everything is going good. Steven has been great. Thank you



Charlene T. From Augusta, ME
APR 19
All is good he has answered all my question and in a good timely manner
We haven't got together on a price yet but he is working on it
All good thanks


Jim H.
APR 19
Thanks Rob. Jeff was quick to respond and very professional.


Timothy B. From Zeeland, MI
APR 19
Hi Robert, So far you guys have been fantastic. Very thorough and listed our RV perfectly, even showing some of the problems with it. Dave did a wonderful job with the pics and story.We are very happy, now we just need to find a buyer.



Larry C. From Palm Springs, CA
APR 18
Thanks for the follow up and yes John is taking good care of me.


David H.
APR 18
All OK.


Miles R. From Los Angeles, CA
APR 18
Hello,
Yes, was very responsive.
Thanks


Cary C. From Harlingen, TX
APR 18
Hello Robert,
I'm very pleased with all Malinda has put into the promotion of my travel trailer she was there for me when I bought the class A from your firm so I have the utmost confidence I'll have a positive experience this time around. She has answered all my questions
and is always made her self available throughout this process. Thank you for your follow up hope it helps




Lawrence J. From Berlin, MD
APR 18
Randy has been great to work with so far! I hope we can get the seller to come to an agreement on price and get a boat bought, but we will see how it goes.


David K. From Harrison, AR
APR 18
Hello Robert,
Eric has been very helpful. I appreciate the customer service. Thank you


Adam B. From Old Town, FL
APR 18



So far very well. Thanks for asking.


Michael S. From Las Vegas, NV
APR 18

Absolutely he is



Ray D.
APR 18
I have been very happy working with Eva's customer service. She has been very accommodating and responsive. As well as keeping me on task getting my information returned. She has done so in a friendly manner.



Lisa B. From Spokane, WA
APR 18
Everything was good, Tony did a good job, it was not the right MH for us.Thanks



Mark P. From Washington, MI
APR 18
Everything has been great! Robbie and Louie has been on top of everything and in touch! Def would recommend to anyone


Jade P. From Greenville, SC
APR 18
Hi Robert,

Yes Bradley has been great/very fast response time.

thanks!




Matt B.
APR 18
Thanks Robert Captain Debbie is very good and my ad looks very good here's hoping we get a good sale the motor home that's a good shape with very little use



Robert R. From Syracuse, NY
APR 18
Hi Robert!
Randy has been absolutely wonderful and very helpful. I have been very glad to work with him, and he has kept in touch and explained the process every step of the way. I also appreciate having your company deal with escrow and titles, which simplifies things for me considerably.
Thanks


Jennifer R.
APR 18
Tom is doing fine for me. I'm pleased with the efforts and think it will pay off this spring. Thanks for asking.


George H. From Mount Holly, NJ
APR 18
Yes, thanks he is takingcare of me, sending lots of listings.


James C.
APR 18
Hello Robert,
Yes he has been wonderful to work with.
Thank you for the follow up


Zach K. From Charleston, South Carolina
APR 18
Yes he has answered our questions and now just waiting on a buyer



Jeff & Pamela B. From Alexandria, LA
APR 18
Bradley is great, tyvm



Jeff B. From Mount Laurel, NJ
APR 18
Robert, as I explained to Andrew on our very first conversation. My wife and I are new to the bigger boat purchases. I can honestly say not only has he been very informative on every step. He has also educated us. With many things he really didn't need to. We are not completely through our purchase but I am very confident in the guidance from Andrew. Hats off guys! You have a great guy working for you!



Eric M. From Jackson, MI
APR 17
Hi Robert,
Thanks for the email.
David is doing fine by me.


Steven C. From San Diego, CA
APR 17
Good evening l, This is Vic . Jay Tanzi is doing a great job. He has shown my wife and I one boat and we changed our search direction. He is extremely professional and accommodating. He answers all our text, email and phone calls promptly. A pleasure to do business with.
Best Regards,


Vic N. From Amityville, NY
APR 17
All is good




Doug G. From Tacoma, WA
APR 17
Hello Robert,My experience with Pop Yachts has been good


Al C. From Hammond, IN
APR 17





Hi Robert ...so far Eric has been great...offering options and sending all the info I need.
Good work!


Teri S.
APR 17
Thank you for following up. Andy has recently taken pictures of the rv and I have yet to check them out on the listing. Andy seemed very knowledgeable and I am overall very satisfied with his performance. I am looking forward to getting this motor coach sold in a timely manner.



Brock F. From Tyler, TX
APR 17
Robert Durkin has been awesome so far.. the guy is very knowledgeable..


Bramlin R. From Manhattan, NY
APR 17
Andy has been servicing my account nicely




Matt L. From Shreveport, LA
APR 17
Thank you for the reach out and get with me on my boat, Kevin was first class to work with he was so much appreciated on how clean and well taken care of I did for my boat. He could not stop saying that it was such a treat to see that someone
take that much pride in a boat to make sure that it stays clean and all of the extras that came with the boat are also taken care of with pride. Kevin is just a CLASS ACT GUY and I would deal with him again. Hope this helps and I am looking forward in getting
my boat sold.

Thank you and have a great day



Larry P. From Bakersfield, CA
APR 17
Thank you for reaching out. Michael has been great. The pix he took are really nice and his video should be uploaded to the website soon, also. He even researched local mobile mechanics I may need to address a prop issue. Nice guy, very friendly and professional. Now, like I told Michael - SELL, SELL, SELL!!!Thanks
. . . . . . . . . . . . . . . .


Ruth R. From Greensburg, PA
APR 17
Al did a great job taking pictures and getting all the details about our RV. Now
we just need to find a buyer. Thanks for all your help.



Sharon O. From Clearwater, FL
APR 17
Hello Robert. Bill is doing a fine job. Thank you.


John K. From New Bern, NC
APR 17
Hi Robert Randy is doing great! As a matter of fact I just got off the phone with him!



Buck B. From Savannah, GA
APR 17
Robert, good morning. Paul has been great. Everyone I have dealt with at POP has been great. As soon as my camper sells I will be looking for a boat. Great experience so far.

Thank you,




John K. From Norristown, PA
APR 17




Jimmy,
Has done a great job so far



Randy C. From Mobile, AL
APR 17
Joe is doing a great job. He is very professional and I am confident that he will get results.
Thanks




Daniel H. From Jacksonville, FL
APR 17
Jim has done great and communicated all expectations.
Thank you!!



Dale C. From Birmingham, AL
APR 17
THE TRANSACTION WAS EXTREMELY EASY

The transaction was extremely easy. They did a great job keeping me informed. Great job.
San Antonio, TX Posted 1.6 yrs ago on TrustPilot.com   View on website .

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