Real-Time Feedback, Unedited
People POP Yachts

We take customer service very seriously around here. If you think that's just some line we use on our website, give us a try. Start down the process of becoming a customer and decide for yourself if you think our commitment to great service runs as deep as we say it does.

Of course we make mistakes too. It's hard to be perfect, especially when you're selling more than 1,000 times per year. Unlike many other companies, we own up to our mistakes, make things right and grow from the experience. We can proudly say that we will maintain that commitment no matter how large we get - and we will never be done "growing".

Below is a sampling of the most recent feedback results. Feedback is posted in real-time and is often shown from surveys conducted today!

Waves of
Praise
Debbie,D
D
It has been a pleasure dealing with you and Pop Yachts. The next time we are in the market for a boat and are looking at the US, you'll be the first and only person we go to. All the best and thanks again.

Jono H. From Auckland, New Zealand
SEP 23
Dear Mr. Perkins,
Khalil is TOTALLY AWESOME, PROFESSIONAL, ATTENTIVE TO DETAIL, AND A PLEASURE TO WORK WITH.
I have many friends in the Boating arena and i shall most certainly refer Khalil and your company to represent them when they are in need of buying or selling a boat!!


Stephen F. From Ft Lauderdale, FL
SEP 22
Your company so far is doing an excellent job.


Edward M. From Tampa, FL
SEP 22
David,We are very pleased with the advertisement and the way we are being handled by John. We are going to use it this weekend in New Hampshire to make sure everything is functioning properly.Best


Garry N. From Glens Falls, NY
SEP 21
Hello David,
Mark has been doing a fine job. I've received regular reports on the listing and have been satisfied so far. I felt the process went smoothly.


Robert M. From Columbia, MO
SEP 20
Mike has done a good job just not much interest in my boat.thank you


Charles H. From Tonawanda, NY
SEP 20


David - Gerton is doing fine and I'm pleased with him. Thanks for asking,


Mark K. From Clinton, NJ
SEP 20
David, Roger has answered my questions and taken appropriate steps to list my boat. I hope a reasonable offer will be forthcoming soon. TY



Leo H. From Montville, CT
SEP 20
So far, all is going smoothly.
Thank you


Joe M. From Jamestown, NY
SEP 20
David Biggers is bringing a great help thanks



Tyler L.
SEP 19
David,
To this date Keith has done a good job. I don't know what, if anything, he could do better, except maybe find a buyer. And I'm sure that will happen soon.



Calvin B. From Jacksonville, FL
SEP 19
Awesome job with the video!

Oscar & Margarita H. From Grand Prairie, TX
SEP 18
Thank you,
Greg is doing a great job and keeps me informed every step of the way



Jules F. From Anderson, SC
SEP 18
Thank you David. Cory has been great and keeps in touch. He was working on a prospect last week.



Donna S. From Jackson, MS
SEP 18
Yes we're rolling along great




Jesse D. From Aurora, CO
SEP 18
Good morning David,
Thank you for your follow up. Yes, Gary gives us a good support. We are getting an e-mail every week of all activities.
Regards,


Kristin L. From Cheraw, SC
SEP 18
Thank you for contacted me everything is fine


Ken D.
SEP 18
Hi David Aaron is doing a great job of keeping me informed. In fact I just touched base with him and lowered the selling price and he was very quick to respond. Thanks


Jeff M. From Pulaski, TN
SEP 17
Excellent !



Scott K. From Brentwood, NY
SEP 17
Mike doing a great job. He was very friendly and knowledgeable when he came to take pictures of my boat. Mike has answered all of my emails in very timely manner.



David R. From Columbus, GA
SEP 17
Cris is doing a fine job. I am happy with the level of customer service.



Gene H. From San Diego, CA
SEP 17
Hi David -I

Since I began trying to sell the SPINDRIFT, I have been stressed over whether it was being seen by people interested in a turn-key charter boat. I was posting like a crazy person out 'there.' And had quite a few responses; however, none that seemed like
they had any interest.

Through a CraigsList post, POP Yachts contacted me. After reviewing the contract with my lawyer, I agreed to give your company a try. I'm sorry, I don't have access right now to whom I first communicated, but Michael is my guy. I get weekly updates via email,
which I print and take to the boat owner (who is fighting cancer right now). I get texts when Michael has any question about a particular issue. I feel Michael is handling the boat as if I were his only client. And THAT is what excellent customer service is
about.

I have watched literally hundreds of friends seek boats for sale. Mostly we were stuck with CraigsList. Boat for Sale magazines, or word of mouth. Since working with Michael, I have given many captains and/or deckhands wanting boats (small, fast 6-pks, mostly)
your company name.


Michael is professional, responsive, honest, and I feel he genuinely cares about our sweet SPINDRIFT.



Thank you all at POP Yachts for running this type of service. It was most definitely needed.






Susie B. From Aberdeen, WA
SEP 17
Hi David,
It appears Patrick has a possible buyer and is working on the negotiations. We are coming to the end of our boating season and would like to get this sold so we don't have to store it for the winter. I am happy that it sounds like we may have an opportunity to get that done.
Regards,


Rob W. From Colfax, WA
SEP 15
Chris is doing a good job keeping us informed.Thanks


Mike & Pamela R. From Fredericksbg, VA
SEP 15
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Hi Dave,
Thanks for reaching out. John is great, I feel that I am in good hands. Very personable and helpful. He is constantly in communication
with me and keeps me up to speed.

Thanks,



Chris G. From Wayne, MI
SEP 15
David, Tommy has been great , even making the trip out to Destin to take pictures of the boat. Couldn't ask for more communication , he informs me of everything that's going on. Thank you


Chris & Nikki Z. From Greenville, TX
SEP 14
So far satisfied. Bill has been responsive and keeping me in the loop.



Joel B. From Brunswick, ME
SEP 14
Harry has been great.



Peter S. From Grand Prairie, TX
SEP 14
So far I have been happy with the process.

Thank you for the follow up




Jim F. From Medford, OR
SEP 14
Everything has been moving fine. I appreciate the follow-up.


Gregory B. From Austin, TX
SEP 14
All is fine


Brian G. From Wilson, NC
SEP 14
Not only does it tow well..., with the right gas ( no ethanol) it also hauls ass when you trim the crap outta it...I was approaching 65 and still pulling when I backed it down...More than fast enough...We cruised for 2 hours at 32 MPH and the thing was smooth as glass and any wakes were taken gently! Awesome awesome boat.. EVERYONE is blown away by my 18 year old boat. you guys virtually sold me a brand new boat...I do think it could become a wee bit over powered if you trim it too much. The time before this when I took it out I trimmed it to the max and at top end there wasn't anything in the water but the outdrive...no kidding...blew mw away! I'm used to big block Jet Boats but this is a whole different animal..... My Pastors wife just might be calling you guys! They had a ball...they have an 18 Foot Tri-Hull...think they noticed the difference?? Suffice to say; I have the most awesome boat on Lake Powell and I owe it to you guys...Thanks!

Curt S.
SEP 14
Hi David,
Thanks for your note. Patricia is doing a nice job and is providing good service. The only outstanding item for my ad is the video which I understand Patricia is working on.
Best regards,


David M. From Newton, NC
SEP 13
Everything is fine. Thank you for the follow up.


Troi T. From Albany, GA
SEP 13
96
Gemma has been great to work with David. Thanks for asking! I've got a unique boat and its a bit more difficult for her, but I've been pleased with the level of attention and service. Again, thanks!-


Joseph P. From Nashville, TN
SEP 13
Thanks for your inquiry. Have been getting excellent service. Will be even happier when the Whaler sells.
Thank you,


Bernd B. From Biloxi, MS
SEP 13
Hi Dave,
David is doing a great job, only wish we could sell the boat right now ...LOL. The communication is great and very professional.
thank you.


Lou & Gina T. From Toms River, NJ
SEP 13
Yes Tom is doing a good job and keeping us informed if what is happening. Would love to have received an offer on the boat by now but I know this out of Tom 's hands.



Lance B. From Yonkers, NY
SEP 13
David,We have only had one showing. However I am very happy with Jene at this time.



Ron K. From Overland Park, KS
SEP 12
All is well , thanks!



Jared R. From Ocala, FL
SEP 12
David, Roger has been great ,very informative and has worked very hard on my behalf


Bryan C. From Kingston, MA
SEP 12
David, yes so far so good. Mike has been great and responsive. If we could get an offer would be even better! I know that it takes time but the experience with you guys has been good. Thanks for checking!


Tal G. From Jackson, MS
SEP 12
Hi David
Hugh is doing a great job trying to sell the Coronado.
I am open to any ideas that you and Hugh may have that would help to get it sold.
Thank you


Joe K. From Van Nuys, CA
SEP 12
I am very happy with the way POP Yachts has handled the selling of my boat I like the way you advertise it and the feed back I receive about the potential buyers is right on. I would like to say that if anyone wants to make an offer I am open to that also . Thanks for everything you folks have done and I would recommend POP Yachts to all my friends as I do know a lot of fisherman that have boats Have a nice day Capt Dave

David F. From Windsor, CA
SEP 12
Patricia is doing a fine job. Very responsive


Michael C. From Charlotte, NC
SEP 11
David,
Everything with Captain Robert has been great. He's is a very professional salesman as far as I'm concerned. Just have to get this boat sold!
Thanks,


Daniel J D. From Perth Amboy, NJ
SEP 11
Good morning,
Any review I could give on Brian would not do it justice. I've worked with a lot of people doing a lot of things. No one holds a candle to this guy. If I reach out with questions or concerns via email or text they are answered immediately. I am not talking about with in the hour, I mean immediately. I have never used a yacht broker before. However, after my experience with Brian I will always reach out to him first. You have locked in a customer for life with me. I know I have had more concerns and questions then most since this is my first time using a broker. He treats me like I'm his only customer. Can't say enough good things about him!!



David & Gordon M. From Burlington, NC
SEP 11
David-
So far so good. Beth has been terrific. I just hope we can find a buyer before winter lay-up.
Thanks,


Harry B. From Essex, CT
SEP 11
Hey David,
Brian has done a great job and very easy to work with. It has been a pleasure working with you guys so far.
Thanks,


Bobby B. From Cary, NC
SEP 10
David,
Cris has been great. He answered all my questions and keeps me posted regularly. Once we were able to get together to do the photo shoot, he had the ad updated within 24 hours, then QC took 2 weeks to review the listing. I approved it last weekend and am assuming it's fully published.Thanks,



Tim C. From Oceanside, CA
SEP 10
THANK YOU FOR ALL OF YOUR HELP

Thank you for all of your help! We truly appreciate it!
Tampa, FL Posted 1.9 mos ago on TrustPilot.com   View on website .