Real-Time Feedback, Unedited
People POP Yachts

We take customer service very seriously around here. If you think that's just some line we use on our website, give us a try. Start down the process of becoming a customer and decide for yourself if you think our commitment to great service runs as deep as we say it does.

Of course we make mistakes too. It's hard to be perfect, especially when you're selling more than 1,000 times per year. Unlike many other companies, we own up to our mistakes, make things right and grow from the experience. We can proudly say that we will maintain that commitment no matter how large we get - and we will never be done "growing".

Below is a sampling of the most recent feedback results. Feedback is posted in real-time and is often shown from surveys conducted today!

Waves of
Praise
The whole selling experience has been top notch with Pop Yachts. Steven is thorough and honest with both myself (seller) and potential buyers. Which is the only way to do business and that's why I know my Ericson will sell with Pop Yachts. Steven is without a doubt an asset to your operation 10/10. Thank you and I am glad I made the right choice when picking your brokerage.

Josh G. From , GA
MAR 22
Salutations! The whole selling experience has been top notch! with Pop Yachts. Steven is thorough and honest with both myself(seller) and potential buyers. Which is the only way to do business and thats why i know my Ericson will sell with pop yachts. Steven is without a doubt an asset to your operation 10/10. Thank you and i am glad i made the right choice when picking your brokerage. Have a awesome afternoon Lesa, thank you!


Josh G. From , GA
MAR 22
Hi Jenny,
Thank you for inquiring. Brad has been great! Very quick with responding and sending different options to me. Very professional.
Best regards,


Matt O. From Roseville, MI
MAR 22
Good morning Jenny,
Anthony has been very helpful in keeping me informed with my current search for a boat. Thank you for reaching out.


Matt S. From East Greenwich, RI
MAR 22
Thank you, Skip has been and still is doing a outstanding job.




Joe P. From Stratford, NJ
MAR 22
Good Morning, Everything is going quit well. Mark has been quit helpful and very informational. He answers my questions timely. He has been a great resource for discussing the potential down fails and ups as far as pricing.


Richard S. From Racine, WI
MAR 22
We are good, Thanks


Dave D. From Fort Myers, FL
MAR 22
Yes Brian has been very attentive in sending me boats that I am interested in.



Justin B. From Fairdale, KY
MAR 22
Jenny
Andrew is doing fantastic. Good follow up and no pestering. I really appreciate the assistance and and hoping to be able to buy something this spring.
Thanks,


Rob A. From Canada
MAR 22
everything is fine. Your company does an excellent job. Thank You



Steve B. From Columbia, TN
MAR 22
All good. Chris has been great!



Jim L. From Menominee, MI
MAR 22
amazing

Mohamed A. From Bahrain
MAR 22




Aloha Lisa,

My experience with Ivan has been very positive, it was easy to coordinate with him so he could view the boat and take photos. I have not had reason to be
in contact with him since we approved the vessel details and photos to create the ad. I do get my Friday updates each week... If I have questions for him I'm confident he will be there for me.

All the best from sunny Maui!


Rock B. From Wailuku, HI
MAR 21
Re: Your Seaway for sale
FEB 20
Yes Jay is great, takes care of everything, Very easy to communicate with and responds in an extremely timely and professional manner.
Great Guy

Mike F. From Brentwood, NY
MAR 21
Hi Jenny,
Thanks for reaching out. So far, the experience has been positive. I signed a purchase agreement recently so we are in the early stages of the process. I am hoping that John can make a recommendation on a good surveyor if and when the owner agrees to the purchase proposal.
Thanks,


Jack D. From Arlington, VA
MAR 21
He's been very helpful. Rally appreciate the personal touch. He's been trying to fit the price and boat to my preferences. Thank you for asking.



John V. From Flushing, NY
MAR 21
Wonderful



Jim & Mark H. From Lake Havasu City, AZ
MAR 21
Jenny,
Gary was very helpful and informative, but I have not been able to email him back. I appreciate his willingness to help out!


Matt L. From Grand Prairie, TX
MAR 21
Hi Lesa,Yes, Mary has been doing a good job answering my questions.
Thanks,


Carl B. From Portland, OR
MAR 21



Jenny,Michael was responsive and professional, and reflects very favorably upon your organization.


Jay K. From Williamsburg
MAR 21
So far, so good. He has responded to all emails with answers and advice for help.


James P.
MAR 21
yes, Skip is helping with questions well.






Ray P. From New York, NY
MAR 21
Hi Jenny,
Yes he's great thanks
Thanks


Craig J. From Sperry, OK
MAR 21
Jenny,Kevin has been very responsive. Keep up the good work and have a great day!


Ken B.
MAR 21
Yes he's awesome



Joe B. From Zephyrhills, FL
MAR 21
Hi Jenny, Yes Mikes communication has been first class, he's currently getting me some more info to help with my decision Thanks


Mark T.
MAR 21
Thank you so very much. If all works out good idea will be back in touch. Your reply has me thinking highly of you. You will have my business. Meant a lot to me. Thank you so very much and keep up the good relations.

Joseph R. From Raleigh, NC
MAR 20
Jenny,
I have just started the process, but, as a VP of Marketing with 25 years in sales, I must say I am impresses with your company and it's attention to detail.
I have been dealing with Mark Ellefsen, and he has been super!
I haven't purchased a boat yet, but, I am hopeful to get a deal worked out.
Thanks,


Brian F. From Lexington, KY
MAR 20



Yes he has reached out with some options for us to consider. Thanks


Robert G. From Little Rock, AR
MAR 20
Ray has done an EXTREMELY timely and thorough job answering all my questions about a boat I've shown interest in.




Jon B. From Mount Vernon, WA
MAR 20
Amazing customer service from Paul



Gord D. From Kelowna, BC
MAR 20
Gary Connors did a great job of communicating with me. No pressure. Love his attitude.

Thanks for asking.










Debbie G. From Manteca, CA
MAR 20
Mike is great to work with!


Terry A. From Murfreesboro, TN
MAR 20
Hi Jenny,Bernie was great.Thanks-



J D. From Carrollton, TX
MAR 20
Jenny,Yes Mark has answered my questions. thanks


Curt R. From Saint Louis, MO
MAR 20
Ray has been great but I still need a buyer. I just want to sell it and move on.


Paul M. From Columbus, OH
MAR 20
Good morning Lesa,

Thanks for your follow up.

Romand has been great so far. He has kept me up to date with potential buyers, showings, things we can improve, etc.
We are a little stalled at the moment in a negotiation, but aside of that, eveyrthing has been great with POP Yachts and Roman.

Best,


Jacky Z. From Miami, FL
MAR 20
Hi Jenny,
Paul has been great and you have no complaints from us.
Thanks,


Chad N. From Cleveland, Ohio
MAR 20
all positive so far



Jack W. From Clearwater, FL
MAR 20
So far so good Roman is doing a good job



Richard F. From Fort Lauderdale, FL
MAR 20
Good morning,
It was easy to register our M/H for sale with your company. We receive a weekly report from Brad as you promised. Everything you said you would do, you have done.
We have not sold our unit yet but you have no control over that and it's a different topic altogether.
So far we appreciate all you have done.


Rodney S. From Maryville, TN
MAR 20
He has done very well in keeping us informed on what's going on. Thanks




Richard and Mary S. From Harrisburg, IL
MAR 20




Hi Jenny-
He has been most helpful.
Even sent me info yesterday!
Hope to look at the boats this weekend.
Thanks!


Jeff S. From Bangor, ME
MAR 20
Hi Jenny,Roger is looking after communications very well. Just waiting for some additional photos to get uploaded on your web site for a boat that I am interested in.regards


Chris F. From New Zealand
MAR 20
Scott,Thank you for your email. King has been awesome in the process of the boat sale. He answered all of my questions and has been very helpful with the weekly reports. Now that this season is starting, I am hoping that we will see some real action and get the boat moved.Thank you


Mark S. From Cottonwood, AZ
MAR 19
Jay,
Thanks.
I found you to be professional and timely. I was looking for a very specific sailboat with no sense of urgency and you continued to search and provided data within those parameters.
Although I did not purchase through POP I highly recommend your services.
Again - appreciate the help.
Boise, ID

James M. From Rexburg, ID
MAR 19
Thank you, jenny.So far so good. Checked out the boat and working on an offer.Best,


Gabor Z. From Wyckoff, NJ
MAR 19
Lisa,Things are fine, Mike is great and I'm patient and in no hurry.Thanks for asking


Drew W. From Omaha, NE
MAR 19
Great service. Thanks


Mike C. From Dekalb, IL
MAR 19
He is doing an awesome job!



John C. From Anaheim, CA
MAR 19
32 CARVER VOYAGER

This is the second experience I've had with Pop Yachts and I can't say enough about the professionalism and wonderful salesmanship your employees have displayed. This was a tough sale for me because my husband passed away in January and I had to work with his sale by myself. This sale would have meant the world to my husband and I'm so grateful that you found a buyer who will love this vessel as much as my sweet husband did. Thank you again for how quickly you found a buyer for our vessel and how kind you were regarding my feelings about her. I will always recommend Pop Yacht Sales to my friends.
Wheeling, IL Posted 3.7 days ago on TrustPilot.com   View on website .