Real-Time Feedback, Unedited
People Pop Yachts

We take customer service very seriously around here. If you think that's just some line we use on our website, give us a try. Start down the process of becoming a customer and decide for yourself if you think our commitment to great service runs as deep as we say it does.

Of course we make mistakes too. It's hard to be perfect, especially when you're selling more than 1,000 times per year. Unlike many other companies, we own up to our mistakes, make things right and grow from the experience. We can proudly say that we will maintain that commitment no matter how large we get - and we will never be done "growing".

Below is a sampling of the most recent feedback results. Feedback is posted in real-time and is often shown from surveys conducted today!

Waves of
Praise
Steve and Kristi are both doing a great job. I was able to sell my boat through a personal contact and now Steve is trying to help me find a replacement boat.

Mike P.
3.8 hrs ago
So far so good....I hope my boat sells for someones Xmas present!!

Justin L. From Santa Monica, CA
8.9 hrs ago
Keeps me updated. Easy to get ahold of.

Corey B. From Seattle, WA
13.4 hrs ago
She is awesome. But we have decided to wait to make a purchase.

Wendy A. From Redding, CA
14.7 hrs ago
James is great. He diligently prepares and emails me the weekly reports of all things concerning the sale of my trailer. He has timely provided information on Pop's RV protected buyers as they become available. I really like how the weekly summary reports include potential buyer info such as dates of their viewing online and how many minutes were spent browsing on my ad combined with various other statistical analysis unique to my trailers potential sale. I was lucky to draw James as an associate to work with me and I admire the patience he has shown in having to deal with my sometimes slow responses to his questions and requests of me of activity he feels will better facilitate the more rapid sale of this fine trailer.
Thank you for listening.
Alan L. Meirhofer

Alan M.
18.3 hrs ago
James is great. He diligently prepares and emails me the weekly reports of all things concerning the sale of my trailer. He has timely provided information on Pop's RV protected buyers as they become available. I really like how the weekly summary reports include potential buyer info such as dates of their viewing online and how many minutes were spent browsing on my ad combined with various other statistical analysis unique to my trailers potential sale. I was lucky to draw James as an associate to work with me and I admire the patience he has shown in having to deal with my sometimes slow responses to his questions and requests of me of activity he feels will better facilitate the more rapid sale of this fine trailer.
Thank you for listening.
Alan L. Meirhofer

Alan M.
18.4 hrs ago
Tim has been awesome! He keeps in contact and we want to continue doing business with him.

Holly S.
18.7 hrs ago
Just hope the boat will sell soon. No showings yet.

Adam C. From Orlando, FL
19.3 hrs ago
So far he has answered any questions I have had

Kevin & Pamela M. From Vineland, NJ
19.6 hrs ago
Fantastic, he took care of all of the details and was very knowledgeable.

Matt S. From Wake Forest, NC
DEC 5
Kenneth was always prompt, courteous, and trustworthy. I enjoyed working with him!

Paul M. From Mc Kinney, TX
DEC 5
I do not have much interaction. But he seems to be very professional. Hopefully the boat will sell eventually

Shimon A. From Houston, TX
DEC 5
This was our first time purchasing a travel trailer and Howard really helped us understand the process. I felt very comfortable talking to him and trusted his advice. The process was fast and thorough. I appreciated having the team available to make sure title was clear prior to going to Secretary of State. Thank you so much for your services! I would definitely recommend buying a travel trailer through POPS RVs.

Lisa F. From Shelby Township, MI
DEC 5
Professional, knowledgeable, courteous, committed. Excellent choice

Tyrone C. From Annapolis, MD
DEC 5
Jeff and I had a very nice visit. He explained everything very well. Very professional! Thanks!

Michael S.
DEC 5
All good, helpful, low pressure and very personable

Doug M. From Venice, FL.
DEC 4
Jeff was great. He was very flexible when it came time to meet with us and he was always quick to reply to my messages.
I would recommend Pop RV's to others just because of the level of customer service he provided.

Jeff V. From Phoenix, AZ
DEC 4
Spoke to Cory many times and it was a pleasure to do business with

Eddy S. From Alexandria, LA
DEC 4
Chad has been very transparent and informative

Roy M.
DEC 4
He worked hard, was a great communicator and excellent to work with. He's a good asset for your team.

Eric G. From Los Angeles, CA
DEC 3
All is well. No action on the trailer

Erin L. From New Ellenton, SC
DEC 3
Good communication.
Took great pictures.

Guy James S. From Denver, CO
DEC 3
Christine ave a great personality. She did a great work.
It was a pleasure to working with you guys.
I am very happy.
Thank you .
Acacio Carlos

Acacio C. From Yonkers, NY
DEC 3
Super great guy. Need more customer service like this.

Anil S.
DEC 3
Brad has been great to work with! He sends the updated weekly report on time. So far I haven't had any questions but he has responded to any emails right away.

Sidney A. From Williamston, NC
DEC 3
Steve is personable and responsive. My listing is now active so I hope I sell my RV.

Stephen D. From Southfield, MI
DEC 3
She has communicated effectively with us.

Julie W.
DEC 3
Very responsive. Thanks for checking!

Christine D. From Harrisburg, PA
DEC 3
Very good everything went smoothly and everyone was very helpful

Seth J. From Columbus, OH
DEC 2
He made sure the correct documents were completed and signed.

Chet K. From Bridgeton, NJ
DEC 2
Having a local Vero guy like Mike gave me the confidence to pursue the sale. He knows boats and guided me through the boat inspection and sea trial.

Chet K. From Bridgeton, NJ
DEC 2
Great feed back on the closing process. She was very professional and very personable.

Chet K. From Bridgeton, NJ
DEC 2
Doing great, probably not the best time to sell a boat, I'm sure spring will see buyers.

Pete S. From Saint Cloud, MN
DEC 2
Connected the dots for myself and the buyer, was very responsive and courteous, and ultimately helped land the deal quickly!

James K.
DEC 2
Very prompt and responsive, articulates the process clearly, and ultimately gets the deal done!

James K.
DEC 2
Quick, responsive, professional!

James K.
DEC 2
Very good and excellent person to deal with and very knowledgeable.

AJ J. From Columbus, OH
DEC 2
Richard is awesome! He is always very responsive and very thorough.

Kathy D. From San Antonio, TX
DEC 2
I've been getting the reports and everything pictures are great it's just not the season for boats so it's gonna take a little bit of time and the price is pretty high with your commissions on there but that is what it is.

Shannon B. From Anaheim, CA
DEC 2
Easy to communicate with. Efficient and quickly responded to questions.

Janna B.
DEC 2
Excellent, very responsive and considerate, very professional.

Janna B.
DEC 2
He has been very responsive and pro active in getting all the information he needed from me.

Darin W. From Wenatchee, WA
DEC 2
Steve was very professional and kind. He explained everything and did an amazing job. I could not have asked for better.

Carol K. From Grand Prairie, TX
DEC 2
Great customer service and a great person. Always available to answer questions and provide assistance. I highly recommend Thomas.

William D. From Ottawa, Canada
DEC 2
We owe Brian a great deal of credit for first listing this RV and then following up with visits to our home and connecting with us during the summer for taking pictures and videos. He is the consummate professional.

Lawrence (Larry) C. From Weedsport, NY
DEC 2
Hannah was AMAZING! She was both detail oriented and exceptional in her customer service skills.

Lawrence (Larry) C. From Weedsport, NY
DEC 2
Richard was my main point of contact throughout the listing and showing process. I cannot speak highly enough of him. He was extremely friendly, easy to schedule with, knowledgeable, and an all around pleasure to deal with.

Caleb W. From Lometa, TX
DEC 1
Tony was responsive and informative throughout the entire closing process. Much appreciated!

Mark D. From Fort Lauderdale, FL
DEC 1
Alan understands the needs of both buyers and sellers. He is a good photographer and detail oriented

Curt S. From San Rafael, CA
DEC 1
Brian was great from start to finish he helped answer all my questions and made our experience an easy one.

Ruth Z.
DEC 1
THE TRANSACTION WAS EXTREMELY EASY

The transaction was extremely easy. They did a great job keeping me informed. Great job.
San Antonio, TX Posted 4.3 yrs ago on TrustPilot.com   View on website .