Real-Time Feedback, Unedited
People POP Yachts

We take customer service very seriously around here. If you think that's just some line we use on our website, give us a try. Start down the process of becoming a customer and decide for yourself if you think our commitment to great service runs as deep as we say it does.

Of course we make mistakes too. It's hard to be perfect, especially when you're selling more than 1,000 times per year. Unlike many other companies, we own up to our mistakes, make things right and grow from the experience. We can proudly say that we will maintain that commitment no matter how large we get - and we will never be done "growing".

Below is a sampling of the most recent feedback results. Feedback is posted in real-time and is often shown from surveys conducted today!

Waves of
Praise
Allan did a great job. I highly recommend him if you are in the market of buying or selling a boat.

Trey B. From Little Rock, AR
15.3 mins ago
Bradley has been excellent!thanks

Jeff M. From Tampa, FL
29.3 mins ago
Marc has been very helpful. In fact everyone has been most enjoyable to work with!

Brian J. From Tulsa, OK
14.4 hrs ago
I'm emailing him on Thursday to follow up on a listing. All is good to date.

Al W. From Canada
16.4 hrs ago
omg he is heartfelt, knowledgeable and generally wonderful to work with

Stef C. From San Rafael, CA
17.5 hrs ago
Fine !
We are seeing the boat today !
Paul has been great on the communication
Responses, but not excessive. I appreciate that. It's hard to polish the boat from 3000 miles away, but could you all send a little sun ???

Chris R. From Portland, OR
20.2 hrs ago
dennis is quick to respond to any question i have. i am currently in asa sailing school, so my hunt for a boat is on hold.

Tom R. From Florida
23.1 hrs ago
Very helpful and knowledgeable.

Debbie L. From Houston, TX
1 day ago
John has been professional and responsive throughout the entire process. I am very happy with the POP Yachts services.

Alex G. From Garden City, NY
1 day ago
I think you are doing what you can.

Willard G. From Fredericksbg, VA
JAN 20
I believe all is going as expected, Lisa is communicating regularly and some activity is starting to show up.

Louis O. From Brandon, FL
JAN 20
She was great. But I will give an outstanding if she can sell it this month.

Ken K.
JAN 20
All good- we're waiting on some current pictures from the owner of the boat in question.

Paul W. From Atlanta, GA
JAN 19
Excellent service and communication

Patrick F. From Garden City, NY
JAN 19
Steve has given excellent service!
-Brian Gerrard

Brian G. From Stuart, FL
JAN 19
Just wondering why I don't see the boat on boat trader or boats.com. Sonny is great!

Mike H. From Woodstock, GA
JAN 19
Ifeel lucky to have met John. He guided me through every step.John always kept in touch always making sure to keep me advised.So glade he encoured me to list with pop and sold it within a couple of weeks.will reccomend your company any time. Thank you. Jim Fearick

James F. From Mount Laurel, NJ
JAN 19
I need to get back in touch with him I couldn't talk at the time.

John M. From Orlando, FL
JAN 19
tricia was always very helpful, patient, and encouraging pleasure to talk to .
Jim Fearick

James F. From Mount Laurel, NJ
JAN 19
He has been excellent to work with

Michael K. From Portland, ME
JAN 19
Had a great visit and assessing budget now. Thanks for checking in!


Nate H. From Milwaukee, WI
JAN 18
To be frank, out of all of the brokers I have spoken with Dave was by far the most polite, responsive, and generally interested in helping. So a big kudos to him. I have actually found a boat and put a contract in, had I not purchased this one, I would have probably moved forward with the baba. Again though, you have a great guy working for you and should something happen where this falls through I will be in touch with him.

Andy B. From Texarkana, TX
JAN 18
Unexpected to me he started looking for more units for me. My interest is very slim so to this point there isn't much out there that fits my requirements plus I need to sell mine first.

Steve U. From Vermont
JAN 18
Shannon did a great job setting up appointments for me to see the boats I was interested in.

Mike M. From Radcliffe, United Kingdom
JAN 18
My entire experience with POP has been positive. You run a very professional operation. I would not of been able to sell my RV without you. Thank you for your help and professionalism. I highly recommend your operation.

Brigid R. From Riverhead, NY
JAN 18
Thank you Anthony, Anthony was great, there were some issues with the RV so we had to adjust the price, Anthony guided me and I would've taken off too much money if it wasn't for him. Thank you again.

Brigid R. From Riverhead, NY
JAN 18
Great job Lauren! We had to change the price because some of the things on the RV weren't working. Lauren got everything done a timely manner and the closing went well. I had a great experience with PLP!

Brigid R. From Riverhead, NY
JAN 18
Kristi has great communication and helped setup a prompt meeting with the seller. Thank you Kristi!

Brian U. From Houston, TX
JAN 17
I realize it's winter time in New England and Boats are the last thing people are looking for.lou has been great checks in with me all the time I'm very patient on the boat sale.Thanks John

John C. From Hyannis, MA
JAN 17
Lee is my kind of guy....honest, strait forward, and very personable.

Tim G. From Titusville, Fl
JAN 17
Mark was helpful. Need to spend less money. I appreciate everything

Chris S.
JAN 17
Outstanding help and knowledge.

Paul S. L. From Dallas, TX
JAN 17
Didn't get to talk to him,but he has put together a very caring staff and effective staff.

David R. From Sayre, Pa
JAN 17
Always contacted me when needed.

David R. From Sayre, Pa
JAN 17
Always following up and making sure everything is taken care of.

David R. From Sayre, Pa
JAN 17
Very persistent to make everything go as planed and on time. Highly recommend her!

David R. From Sayre, Pa
JAN 17
Larry has been very helpful and knowledgable.

Tati M. From York, PA
JAN 17
After an inquiry about a boat and brief description of what I was looking for, they have followed up with vessels suited for my needs without being pushy. It's been a good experience so far, and when I do decide to purchase a boat I will most likely contact them first.

AJ S. From Erie, PA
JAN 17
Keith's been great to work with so far.

Philip M. From Jacksonville, FL
JAN 17
Michael is good. The only other experience I had was it seemed to go thru several sales people before it was assigned to Michael. When you call them they don't return calls. Hope we are all straight now and the listing will be updated.

Rick Z. From Newport News, VA
JAN 17
Out standing , very prompt !

Michael S. From Hammond, LA
JAN 17
Very thorough and professional. Definitely recommend Phil to anyone seeking a classic boat!

David B. From Fort Myers, FL
JAN 17
From now everything'perfect concerning showing invitations processes
I'll give full feedback after visits and at the end of the entire process

William L.
JAN 17
Lee has been super helpful and always answers my text or email.

William T.
JAN 17
I appreciated the prompt responses to my inquiry as well as to my follow up questions.On a brief holiday trip with my grandsons and will re-contact Gena shortly.
Thank you,
Klaus Ewikowski (currently in Australia)

Klaus E.
JAN 16
Dennis has been perfect, accommodating my changing schedule, etc. Looking forward to viewing the boat next week.

Eric S. From New York, NY
JAN 16
fantastic response time, very detailed

Martin C. From Montreal, QC
JAN 16
He was great and he mentioned that I'm in list for any future listing looking for the year , model that I'm interested

George . From Key Largo, FL
JAN 16
Shannon has been a real indispensable help in this business. Fast in response and proactive. A true point of reference. Shannon, thank you very much

Massimiliano V. From Arlington Hts, IL
JAN 16
Very professional. I was already aware that winter is a very difficult time of year to sell a boat at the highest price in Ontario, and that is just what I have asked him to do. I have found David's communication skills to exceed my expectations and he has kept me in the loop with the reports and when there is a potential buyer. I am not in a rush to sell so I expect we will find the right buyer at my price when it's a little warmer. And if we find them before then, even better.

Scott H. From Newmarket, Canada
JAN 16
THE TRANSACTION WAS EXTREMELY EASY

The transaction was extremely easy. They did a great job keeping me informed. Great job.
San Antonio, TX Posted 2.4 yrs ago on TrustPilot.com   View on website .

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