Real-Time Feedback, Unedited
People POP Yachts

We take customer service very seriously around here. If you think that's just some line we use on our website, give us a try. Start down the process of becoming a customer and decide for yourself if you think our commitment to great service runs as deep as we say it does.

Of course we make mistakes too. It's hard to be perfect, especially when you're selling more than 1,000 times per year. Unlike many other companies, we own up to our mistakes, make things right and grow from the experience. We can proudly say that we will maintain that commitment no matter how large we get - and we will never be done "growing".

Below is a sampling of the most recent feedback results. Feedback is posted in real-time and is often shown from surveys conducted today!

Waves of
Praise
So far our experience has been favorable with Roger. He keeps us up to date with activity, etc. We just want to get our current boat sold so we can find another! Thank you.


Robert S. From Danielson, CT
6.3 hrs ago
Hi Robert - I've had a good experience so far! Thanks for reaching out.


Samantha P. From Seattle WA
9.6 hrs ago

Thanks he represents you well


Frank R. From Hixson, TN
10.1 hrs ago
Mark is doing fine.



Hopefully there will be more interested parties now that spring is drawing near.








Kevin S. From Little Rock, AR
10.4 hrs ago


Good Morning, What a nice touch--for you to follow up. Robert has been amazing. I have not been in the best frame of mind (temporary health issues), and he still didn't kick me out of the office. He listened with the patience of a saint! But, no, seriously, he went above and beyond in my opinion. I'd actually been on the premises looking for another business (to get hauled/scaped/painted), but that office was closed. I rapped on his door, and he offered to help in any way. One thing led to another, and it turns out I've been considering selling my yacht, so here we are. By the way, I didn't think I wanted to use a broker at all, but I'm very much looking forward to working with Robert. He seems very knowledgeable and has great people skills. That may not sound like much, but it is very hard to find here in NJ! Best,


Teri M. From Neptue, NJ
11.9 hrs ago
James is doing great. I appreciate all his help.

Thanks


Todd P. From Oklahoma City, OK
11.9 hrs ago
Hello Robert: I was reluctant in the beginning to sign on with your company, but now I believe I made the right decision. Anthony is professional and keeps me updated. I have full confidence that once this winter finally ends he will find a buyer. Regards


Mike M. From Bouchie Lake, BC
12 hrs ago
All good. Ray McGovern has been very helpful in explaining the buying experience on POP yachts.









John H.
FEB 18
Yes he is sending me listings to consider. And he was very honest on the condition of one we were considering that was not quite up to our standards, which was appreciated.


Paula M. From Mount Laurel, NJ
FEB 18


Hi Robert,
Matt has been extremely helpful and we are hoping to come up to Green Bay on March 5th to meet with him personally and hopefully see the boat that we are interested in.....
Thank you for your concern and follow up,







Nina R. From Mount Laurel, NJ
FEB 18
Good morning,Yes he did contact me with more information. I am in early stages of an RV purchase and am in Southern California. Thank you so much for your email.


Debbie Y.
FEB 18
Hi Robert,
Thanks for reaching out to me for feedback. Randy is great and always willing to go the extra mile to help me with my desire to purchase a boat. Hopefully we will find something and complete a transaction.
Regards,


Michael H. From Tavernier, FL
FEB 18
Good morning Robbie is doing a great job . He definitely keeps me in the loop on potential customers. Hopefully a sale will occur in the near term. Thanks


Michael P. From Sacramento, CA
FEB 18
Yes had good first conversation.


Don S. From Yuma, CO
FEB 17
Everything is going fine. Hoping to get some more activity this Spring.



Jeff M. From Joplin, MO
FEB 17
Mr. Crockett, Thank you for the follow up. Yes, Chris Kyle has been excellent so far. He has taken the time to explain all of your processes and what the future could hold for me in buying a RV from your brokerage. I can't say enough how comfortable. & trustworthy Chris has made this process. If any problems arise, I will be glad to inform you.
Regards,


Nadia K. From Jacksonville, FL
FEB 17
Your service is fine, and communication is quick. My inquiry did not lead to acceptance of an offer, and that's ok.
Thank you,


Dale W. From Arlington Hights, IL
FEB 17



Yes he is. Thank you for the follow up.



Robert J. From Denver, CO
FEB 17
Thanks for the email, I asked for some info and just waiting to hear back. I am looking at a few boats ready to buy soon.


Lou L.
FEB 17
With the help of Andy we just completed my purchase of a very nice Bennington Pontoon boat
After seeing the paper work involved I would hate to think of doing this transaction without his team. They guided not only me, but also the seller through the process, and helped protect both of our interests.
There are pitfalls to watch out for, and POP Yachts knows them all. They have a proven step by step procedure for the negotiations, test driving, and transfer of the boat and funds.
I felt safe through the whole process, and I highly recommend the POP Yachts team.

George M. From Mount Vernon, GA
FEB 17
Hi Robert,
Michael has done very well by me. He knows my price range and types of boats in which I am interested. Looking forward to finding the perfect used boat for me.


John P. From Baldwin, MD
FEB 17
So far so good. Andy has been great!



Tim H. From Holyoke, MA
FEB 17
Hello Robert,
Roman has been great, have enjoyed talking with him.



Brian E. From Covington, KY
FEB 17
I am very happy with Chris... he is very helpful with any questions I've had... going above and beyond the requests I've had. Seems like a happy guy and ready to work with us... Very satisfied!


Rita B. From Cassville, MO
FEB 17
He is being helpful.



H E.
FEB 17
Brian was polite and interested in my search.
Thank you





Andrew S. From Columbus, OH
FEB 17
He has been wonderful we're just not sure the unit was exactly what we were looking for. I let him know I would be back in touch
Thank you


Tanya S. From Alliance, OH
FEB 17
Hello Robert;Everything I have seen so far is very helpful, quick response and very courteous. I live in Texas and I will be starting my guide business in the next few months so I am looking for a specific bass boat that will meetmy needs. I like this boat but is priced a little out ofmy price range right now. maybe we can do business in the future.
Thank you,


Unknown U.
FEB 17
Hello and thank you for the email yes everything is going well just get the boat sold please good luck take care.


Deon R. From Phoenix, AZ
FEB 17
Robert,Cory is doing well by me. He has already done some follow up work and has zeroed in on what our needs are for our next boat. He has contacted me by phone as well as email.I think he will keep an eagle eye out for what we are looking for.


Bill W. From Anoka, MN
FEB 17
Thanks, Robert! Charles is awesome. I'm looking at a 2017 R3 Cobalt right now in Marco Island! Extremely interested!!



Bobby G. From Peoria, IL
FEB 17
Hi Robert, So far so good with Michael trying to sell our Robalo He told us we would see more action from buyers after boat shows start. Looking forward to making a sale soon, Thanks ,


Towar H. From Georgetown, DE
FEB 17
Steve is fantastic. i'm new to boating and he has been very patient and very willing to help me work through the process of boat buying


Gabriel H.
FEB 17
Thanks Robert, Keith is doing a great job so far. He stays on top of communication and has been readily available throughout this process. Just waiting to hear back on an offer now and hopefully with some good news I can also report great service with your
closing department. Thanks for checking in!





Richard C. From Jacksonville, FL
FEB 16
Everything was handled great, she did more than was expected
Thanks



Jacob W. From Spring, TX
FEB 16
Hi Robert,
He's doing a great job so far, and I look forward to continuing to work with him.
Thanks,


Craig C. From Providence, RI
FEB 16
Yes all is good and he is doing fine.



Brian D.
FEB 16
Robert,
Thank you for your inquiry.
I have found Keith, thus far, to be very responsive and able to provide counseling that I would expect from a seasoned sales professional.
I would characterize my experience with him as "VERY POSITIVE".
In your attempts to "streamline" you would do well to include Keith.


Gregory M. From Saint Augustine, FL
FEB 16
All good and happy with Tom


George H. From Mount Holly, NJ
FEB 16
Fabulous!


Kevin S. From Herndon, VA
FEB 16
Yes, Paul is very professional.



Catherine G. From Florida
FEB 15
Keith has done a excellent job, he's been nothing but 100 percent helpful and has gave me a lot of info. on financing and other options on other boats as well.

Thanks




Anthony F. From Rosedale, VA
FEB 15
Just want to thank you for an awesome job and well done video! Great outfit POP!

Frank & Alison B. From Fort Myers, FL
FEB 15
Hello happy Friday hope this finds you in good spirits thank you so much I truly do appreciate you reaching out and I will make contact with you the closer I get to making my choice.

Thank you have a great weekend

Truly




Robbin K. From Chicago, IL
FEB 15
All is well.


Chad M. From Wilmington, NC
FEB 15
All good. Just back to days on at work. Thanks


Jay C.
FEB 15
Robert,
So far everything has been great dealing with Jimmy. Very responsive and informative. Looking forward to meeting him this Saturday. Let me know if you need anything else.
Thanks,


Trey L. From Hammond, LA
FEB 14
Hal is doing a great job. We are just kinda stuck by weather right now. But rest assured he is doing well. Thanks




Travis J. From Klamath Falls, OR
FEB 14
Thank you for reaching out.Yes Randy is on top of things.
Thanks again,


Tom H. From Athens, AL
FEB 14
Thank you, for following up with my experience with pop yachts, I have no problem with John, he has followed up with everything that I have asked him about, I have not found anything that I am that interested in yet,but I will keep him in mind when i do. thnx you for your follow up,


Bob B. From Mount Laurel, NJ
FEB 14
THE TRANSACTION WAS EXTREMELY EASY

The transaction was extremely easy. They did a great job keeping me informed. Great job.
San Antonio, TX Posted 1.5 yrs ago on TrustPilot.com   View on website .