Real-Time Feedback, Unedited
People POP Yachts

We take customer service very seriously around here. If you think that's just some line we use on our website, give us a try. Start down the process of becoming a customer and decide for yourself if you think our commitment to great service runs as deep as we say it does.

Of course we make mistakes too. It's hard to be perfect, especially when you're selling more than 1,000 times per year. Unlike many other companies, we own up to our mistakes, make things right and grow from the experience. We can proudly say that we will maintain that commitment no matter how large we get - and we will never be done "growing".

Below is a sampling of the most recent feedback results. Feedback is posted in real-time and is often shown from surveys conducted today!

Waves of
Praise
Tom and pop yauchts r doing a great job,very pleased with the process



Kent M. From Elkton, MD
JAN 20




Jenny,
Roman has been more then helpful. It is just a big decision on my part to purchase the right boat.

Thank you,




Michael M. From Deerfield Beach Fl
JAN 20
Hi Jenny Thanks for the follow up So far my experience has been positive. I was looking at boats on apollo duck and noticed all your ads so I decided to look at your site directly. I will continue using your services
Thanks again

Josh B.
JAN 20
Michael has been doing a great job of sending me new listings.


Joe S. From San Antonio, TX
JAN 20



Hello
Mark has been great! Has responded by email and called me. I have no complaints whatsoever. If I decide to go with the Four wins I
told Mark I would get back to him.




Craig N. From Silver Spring, MD
JAN 20
Hi Jenny,Thanks for the inquiry. Andrew is helping me as I look for a very special boat. Keep up the good work.Best,

Don C. From Ann Arbor, MI
JAN 20
Good Morning... Ernie is been great and very helpfull ... Yes! He answer all my questions... Thank You for checking up...

Ramon A.
JAN 20
thanks Jenny , James is helpfull



Ali Sher Shah S.
JAN 20
So far so good, he's been great.


Jeremy H.
JAN 19
Bradley has followed up with me, and has been helping me with my search
Thank you



David S.
JAN 19
They've provided me with all the info I need.....thanks!


Melinda F. From South Hill, VA
JAN 19
Yes positive on Ernie , thanks jenny /


Mike B. From Lancaster, PA
JAN 19
Thank you for touching base with me. The ad looks great to me. Just wish the boat would sell quickly.


Shanon W. From Lawrenceburg, TN
JAN 19
Hi Jenny,

Thanks for following up. Bill has been great and very responsive, even late at night. Your website is also very good.

Regards,



Peter W. From Atlanta, GA
JAN 19
Cordell is very prompt in responding and helpful. I am just waiting for additional pictures of the boat.
Thank you.


Scott M. From Austin, TX
JAN 19
Hi Jenny
Yes I emailed you yesterday.
Rob is doing a great job for us.
We are awaiting sellers decision on our offer.
If they accept our offer we will buy the boat
Best regards


Christopher W. From London - UK
JAN 19
Yes!,Chris has been very helpful. Thank you for reaching out.


Evelyn S. From Groveland Fl
JAN 19
Jenny,
Mr. Shelley is doing a great job of keeping me informed of your inventory. I look forward to purchasing a boat from him, when we find the right one.
He seems very knowledgeable about, and interested in antique boats. I very much appreciate his diligence and I always look forward to hearing from him.
You are lucky to have such an employee!


Rick R. From Boise, ID
JAN 18
Gary has been sensational, personable, and keeps my best interest at heart!
I am grateful that Gary takes care of me and the Stingray.
Elizabeth L - Texas

Elizabeth L. From Waco, TX
JAN 18
Scott,
Tammy has been great. I get my weekly updates which is great. Hopefully with spring and boating season around the corner we will see more activity.


John F. From Pensacola, FL
JAN 18
Good morning Ms. Whiteneck, How are you? Sorry for the late response. I would like to say that Mr Gary Lochte's work is excellent! He has been following up and assisting us a lot in choosing and deciding on the right vessel. We greatly appreciate the services offerred by Pop Yachts and will continue to work with you guys. Thank you mad hope you have a wonderful day.
Best regards,
S

Susan S.
JAN 18
Brad is doing great! Thanx


Joe M. From Temple, TX
JAN 18



No problem, he is doing a great job, I just have to leave for a funeral so didn't want to make an offer if I wasn't going to be back
for a while after the bidding closed. He has been very professional thank you



Brian C. From Kokomo, IN
JAN 18
Yes he is everything is wonderful


Dion H. From Detroit, MI
JAN 18
so far, so good, happy with ernie


Steve O. From Minot, ND
JAN 18
Hi Jenny,Robert has been great so far. Just waiting on financing person to contact me.Thanks


Dan B. From Boerne, TX
JAN 18

Hi Jenny, Yes, Ray has been very responsive and helpful. I've been very happy with the experience. Kind regards,


Steve W.
JAN 18
He has answered all my questions, yes. I haven't found a Hewes that is exactly what I am looking for but y'all have one listed that is close. Thank you!


Michael S.
JAN 18




Jenny,

I had a very positive experience with John.

Thanks


Brandon W. From Shallotte, NC
JAN 18
Phil is doing a great job for us, I am very impressed.
We are awaiting confirmation of whether the seller accepts our offer or declines
Best regards


C W. From Torpoint, United Kingdom
JAN 18
Hello Mr. McNally,
I apologize for not responding sooner.
Gary has been sensational, personable, and keeps my best interest at heart!
I am grateful that Gary takes care of me and the Stingray.
Thank you for your concern.
Have a great week!


Elizabeth L. From Waco, TX
JAN 17







Roy, has been great! He's answered every question I've had and look forward to making this deal go through! I'm just trying to work out some financing issues before I drive 4 hours to look at the boat. Thank you for checking and I will use POP yachts in
the future. Thanks again!



James Terry F. From Mobile, AL
JAN 17
I just wanted to thank you for helping me in this journey through POPS Yachts. I will be sure to refer you to other people in the event they are looking for a good used boat.
Mike

Mike B. From La Grange Park, IL
JAN 17
Thank you Mr. Scott for the check up.
I have not had a problem with POP's services. Everything is going well and my rep, Leslie is in constant contact with me when I have interested buyers and if she needs information for the ad. I don't have any problems and i'm just optimistic that the vessel
will get sold sooner rather than later.

Once again, Thank you for the check up and I look forward getting this vessel sold!




Nathain G. From San Antonio, TX
JAN 17
Mark is doing a great job.
Quite honestly, from a Customer Service standpoint, no suggestions, completely happy with my ad, Mark and his weekly reports and your site.

Michael V. From Kansas City, KS
JAN 17
Yes satisfied of he's fast replies thanks


Denis B. From Mont Laurier, QC
JAN 17




Brad was very helpful and answered all of my questions.
Thank you,


Mark V.
JAN 17




He has done very well in communicating. The lack of follow up has been on me. Looking at a new one tomorrow really trying to locate a 158 but have
not been successful



Jack S. From Baltimore, MD
JAN 17




Yes. I have been very pleased. Jim has been good to work with.

Hopefully we can work something out with this boat.


Donn C. From Milford, MA
JAN 17
Hi Jenny

Johnny was a great help and was able to answer all of my questions. Ten out of ten for sure.







Joe S.
JAN 17
Hi Scott, yes Mike is keeping me informed and weekly updates with the ad. So far I have been very happy with the professional service. Thanks for your response.


Suzanne L. From Arnold Afb, TN
JAN 16
All is well so far. Boat nearly ready to show.Thanks,

David Y. From Upland, CA
JAN 16
Jenny,

Thanks for reaching out. John was very prompt and helpful. I appreciate his efforts.



Todd C. From Decatur, AL
JAN 16
Hi Jenny, I found Tommy both professional and personable. He followed up on our call with an email and was very helpful. I have a favorable impression of Pop Yachts. Thank you,

Gail M. From Florence, AL
JAN 16
Jenny,

I did speak with Don and he was great. Unfortunatley, the sitaution wasnt right for me.

Thanks,



Jason R. From Hickory, NC
JAN 16
Jenny,Great follow up by all!Thanks


Brian M.
JAN 16
Jenny: William King is doing just fine and providing me with all the help I need.Thank you,


Harold M.
JAN 16
Yeah Rob is doing a great job. Got back to me really quick and got some additional pictures of the motor and mechanicals I wanted to see.
Looking forward to meeting him next week in person. Thanks,

Bill M. From Warner, NH
JAN 16

Jenny,Thank you for your email, so far Bill is taking care of all my queries, he has been wonderful and I am looking forward to close the deal with him as soon as we clarify all points. He should be coming back to me with respect to the shipping cost within the coming day or two and I trust he will be doing that soon. Thank you very much for following up Regards,

Hassan D. From United Arab Emirates
JAN 16
Yes, Mike did a great job. Just not the right boat for me, so he is watching for something closer to what I want.


Unknown U.
JAN 16
ABOVE AND BEYOND

King Campbell was the broker and he went above and beyond to close the sale. Tricia, in your Florida office, was on top of everything, making the closing very easy.
Wickenburg, AZ Posted 1.7 wks ago on TrustPilot.com   View on website .