Real-Time Feedback, Unedited
People POP Yachts

We take customer service very seriously around here. If you think that's just some line we use on our website, give us a try. Start down the process of becoming a customer and decide for yourself if you think our commitment to great service runs as deep as we say it does.

Of course we make mistakes too. It's hard to be perfect, especially when you're selling more than 1,000 times per year. Unlike many other companies, we own up to our mistakes, make things right and grow from the experience. We can proudly say that we will maintain that commitment no matter how large we get - and we will never be done "growing".

Below is a sampling of the most recent feedback results. Feedback is posted in real-time and is often shown from surveys conducted today!

Waves of
Praise
Kenneth is doing great!



Joel C. From San Jose, CA
DEC 4
He was very helpful... sent several listings to try to fit my needs... and was not overwhelmingly pushy! I will for sure look to him for my next purchase !



Andrea F. From Elyria, OH
DEC 4
Melinda is great. Thanks for asking



Mike S. From Bel Air, MD
DEC 4
Hi Lauri , could not be happier Elle is a professional...


Vinny M. From Clearwater, FL
DEC 4
Hey Lauri,
Thanks for the email. My experience thus far has been great! My search for a boat is in its very beginning stages but the questions I had for Kelly were answered quickly and thoroughly. Looking forward to finding a time to see the boat we have been corresponding about! Take care!
Sincerely,



Brad J. From Philadelphia, PA
DEC 4
Lauri,

He is doing a fantastic job. On all accounts.

Thanks,


Ed M. From Austin, TX
DEC 4
So far so good.


Jason M. From Covington, LA
DEC 4
Lauri Angel seems to be getting interest in my RV but still hasn't sold yet. Just need results Thanks


Tony P. From Mobile, AL
DEC 4




Lauri,

Tim is doing a great job and on top of things as far as I am concerned, very happy.

Thank you



Gary D. From San Antonio, TX
DEC 4
Everything is awesome. thanks.


Sara F. From Cocoa, FL
DEC 4


Good morning Lauri, Thanks for the attention. I hope you are doing well to . To let you know Cory is doing and excellent job.


Juan I. From Panama
DEC 4
Thx Lauri for contacting me. Due to bad weather Monday Larry and I are getting together today at 3:00. I will know more after today. So far I am impressed along with you contacting me. Your reviews are very good. I told Larry I'm very serious about selling my boat. My lovely wife Debra has a motion/sensory problem and is unable to do the boat. We do everything together so the boat must go. Thank you


Ben P. From Atlanta, GA
DEC 4
hi Lauri,
He's been great- just starting our search so just doing some due diligence & he's been quick to send options & answer questions. Thanks!





Melissa McMurray
Broker Associate
COMPASS

Melissa McMurray
Broker Associate

800 Laurel Oak Dr. Suite 400
Naples, FL, 34108
m: 239.777.5456



NEW YORK | BROOKLYN | EAST HAMPTON | BRIDGEHAMPTON | SOUTHAMPTON | SAG HARBOR | WASHINGTON DC | CHEVY CHASE | ARLINGTON | MCLEAN | BOSTON | CAMBRIDGE | MIAMI | COCONUT GROVE | BEVERLY HILLS | MALIBU | PASADENA | MONTECITO | SANTA
BARBARA | BASALT | ASPEN | SAN FRANCISCO | NEWPORT BEACH | NAPLES


F

Melissa M.
DEC 4
Mike has been very "on the ball" and his responsiveness is better than all of the many other brokers I have dealt with.
It is clear you guys are serious about the goals you state below.
Thanks you very much,


Patrick R. From Williston Park, NY
DEC 3
He had answered all my questions.


Dean H. From Seattle, WA (area)
DEC 3
Excellentresponse with explanations, and now moving towards completing the purchase.Great experience.


Dan H. From Texas
DEC 3
Yes communication has been good.Thank you



Peter B. From Oyster Bay, NY
DEC 3
Kelly is doing a great job. Thank you.


James G.
DEC 2
Hey Lauri thanks for reaching out, Thomas has been doing great job so far thanks!


Jeff P. From Mount Laurel, NJ
DEC 2
He's been great! Thanks



Tab M. From Ketchikan, AK
DEC 2
He has done a good job so fair. I'll let you know how the process goes once we get into negotiating with a buyer.
Thanks,


Beau B. From Brandon, FL
DEC 2
Hello Lauri
It seems to me that Allen is doing a fine job. I'm in Alaska so right now the boat is parked in a hole with a foot of snow on it. I don't expect much to happen until spring.
Thank You


Mike S. From Fairbanks, AK
DEC 2
Hello Lauri,
Thanks for reaching out. Kelly has been great. She has been very quick to respond, and I am normally the one holding things up, trying to find the correct information for her, to complete the specs on the boat. Otherwise, it has been pretty painless.
No complaints. Hope the boat sells!
Thanks,


Vin B. From New York, NY
DEC 2
Hi Lauri!
We just had it recently listed and so far it's been as pleasurable experience. We are just returning from vacation and will touch basis with Todd for an update.

Thanks,



Richard and Christina M. From Tucson, AZ
DEC 2
Jimmy Corkern Jr is working with me to find a good low miles used class a or class c under $50,000.00








E. C.
DEC 2
Lauri Everything is good.Being patient through the winter Thanks for the follow through

Marty L. From Baltimore, MD
DEC 2


Hi Lauri, Sure, and so far so good! Steve was very nice and I think took pictures of almost everything on board. Thank you.


David Zeigler L. From San Diego, CA
DEC 2
Morning Lauri,Everything went well with Gary. He promptly showed up for the photo shoot. Website was up and running with details in short order. So far everything that pop yachts has indicated in helping me sell my products is accurate. Now lets see if POP can deliver.Thanks for your time


Marty W. From San Antonio, TX
DEC 2
Hello Lauri, yes Jeff has answered all my questions very timely even with the Holiday weekend. Thank you


Scott S. From Everett, WA
DEC 2

Thanks for reaching out and will let you know. Thanks again


Greg D.
DEC 2



So far, I am happy we placed our RV into your sales program. Zac was personable & enjoyable and did a great job collecting images & information.I look forward to receiving some offers and eventual sales of our Bounder.........


Lin & Paul C. From Fort Wayne, IN
DEC 2
Ileana is doing great. She keeps me updated at all times. We are very appreciative for that



James & Theresa H. From Rogers, AR
DEC 2
Guy perfect person to represent my boats


Mark D. From Owensboro, KY
DEC 1
Laurie,
All good, Guy doing great job, very professional!
He'll sell Bryant for sure, don't know about Procraft, but that's OK!


Mark D. From Owensboro, KY
DEC 1
HiLauri,
Thanks for reaching out. Bill has been good. I didn't respond to him right away but he kept after me to approve my ad. He's making a couple changes for me.
Thanks,


Matt L. From York, ME
DEC 1
So far so good. She has gotten back to me and will have the answers to my questions in the near future.


Matt A. From Pine Key, FL
DEC 1
Hi Lauri,
Richard and by extension POP RVs has been fantastic. The level of customer serviceand response time, answering all of our questions is great. Richard is extremely nice and thorough and worked around our crazy schedules to get the Airstream photographed and up and running on the website. Chelsea and I look forward to working with you and hope we can find a seller soon!
Regards,


Chelsea K. From Austin, TX
DEC 1
Your process has been terrific. I get notified about every new lead and the weekly report is great.
The real test will be converting the interest and the leads into qualified potential buyers and then being able to close the deal.


John B. From Boston, MA
DEC 1
very good job no problems fast services every thing going well


John A. From Grand Rapids, MI
DEC 1
I think everything is proceeding well.



Jose & Jeanne G. From Camden, DE
DEC 1
Hi Lauri,Thanks for reaching out to me today in regards to my satisfaction with POP services.My reps Jim and Sara are professional and responsive. They created an attractive listing.Of course, I would like to sell my unit asap therefore, I am open to a price reduction or ideas to facilitate my desire.All in all, I would recommend POP to anyone looking to sell their boat or rv. Thank you


Jerrold N. From Phoenix, AZ
DEC 1
Good morning Lauri, Yes, Mike has been very help helpful in the sale off my Sea Fox. My experience with POP Yachts has been very good and positive, very organized and well presented information, I am glad I choose your company to sale my Fox. Thanks


Luis C. From Miami, FL
DEC 1
hi Lauri -- yes paul has been great everything seems to be good thanks for reaching out


Terry C. From Greenville, SC
DEC 1
Yes, doing very well.



Mel W. From Rochester, NY
DEC 1
Lauric,
So far so good. It's been a positive experience all around... from first contact to follow up appointments with Cailin and the activity reports.
Thx


Keith W.
DEC 1
Lauri,
Thanks, yes Todd was very helpful. I appreciate all the help and information I have received. Thanks.


Jeffrey A. From Columbus, GA
DEC 1
Hi Laura,Chris got back with me multiple times and the ball is in my court. Thank you for the follow up.



ED J. From Novato, CA
NOV 30
Hello Lauri I am totally pleased with the performance thus far with POP yachts and Elle. She keeps me informed and is a real professional.
Thank you


Bob M. From Fort Pierce, FL
NOV 30
Melinda has been doing a wonderful job, and she is a total pleasure to work with. It was me who wasn't quite ready to let go at the time, and I thank Melinda for understanding and working with me through my emotional rollercoaster moment

Jacob A. From Bethesda, MD
NOV 30
Thanks for checking in. All good so far. Capt Robert has been helpful & attentive and I'm having some work done based on his recommendation - brakes & tire replacement. I think I'm waiting for the listing to finalize and be posted. Looking forward to a quick sale!


Davinder R. From Hackensack, NJ
NOV 30
THE TRANSACTION WAS EXTREMELY EASY

The transaction was extremely easy. They did a great job keeping me informed. Great job.
San Antonio, TX Posted 2.3 yrs ago on TrustPilot.com   View on website .

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