Real-Time Feedback, Unedited
People POP Yachts

We take customer service very seriously around here. If you think that's just some line we use on our website, give us a try. Start down the process of becoming a customer and decide for yourself if you think our commitment to great service runs as deep as we say it does.

Of course we make mistakes too. It's hard to be perfect, especially when you're selling more than 1,000 times per year. Unlike many other companies, we own up to our mistakes, make things right and grow from the experience. We can proudly say that we will maintain that commitment no matter how large we get - and we will never be done "growing".

Below is a sampling of the most recent feedback results. Feedback is posted in real-time and is often shown from surveys conducted today!

Waves of
Praise




Hi Robert,

Thank you so much for your interest. Jim and Sara hipple have been great. I've had no problems so far.

Again, Thanks for your concern.



Anne C. From Sacramento, CA
AUG 13
He's persistent and helpful.
Regards,


Steven C. From Miami, Fl
AUG 13
Thanks And yes good so far


Brian W. From Green Lane, PA
AUG 13





Capt Jeremy was fantastic he was very professional and answered all my questions.I would recommend him for sure.



George C. From Fort Lauderdale, FL
AUG 13
Hi Robert,
Thank you for your concern.
Micheal has been taking excellent care of me. He has responded to all my queries, very promptly. He is an asset to your co.
regards,


Anil M.
AUG 12
Yes, Chris has been great. He's been very personable and helpful so far.
Thanks for checking in.


Steve U.
AUG 12
Yes, you staff has been very helpful. Unfortunately I don't think the boat we saw will meet our needs. I keep reviewing you listings. Maybe there will be another boat you will be assisting us with in the near future. Thank you




David S. From Palm Beach, FL
AUG 12
Hi Robert,
Yes, Michael has taken care of all my needs. He was quick to respond and answered all my questions.
Thanks,


Adam P. From Mchenry, IL
AUG 12
Yes he is and Thanks for asking.


Steve U.
AUG 12
Good Morning Robert,
Keith has done a swell job so far. He has been very responsive and communicates quickly by both phone and email. His communication has been proactive and positive.
Thank you for the email and hopefully the boat we are considering will be one that we chose to purchase.
Kindly,


Gio D. From Jacksonville, FL
AUG 12
Yes sir.. he's been most receptive and informative.
Thanks



Michael H. From Annapolis, MD
AUG 12


Hi Robert,


I got all the answers I needed from Teresa Mathany. Good communication skill and very helpful.




Thank you,





Tony N. From Huntington Beach, CA
AUG 11
Robert,
So far the dealing with Jeff have been minimal. Early stages of looking for a boat. I am currently trying to sell mine, which has limited my urgency. Meaning slow progress. He and I have communicated and periodically sends me boats to look at. Some within my criteria and some not.
So far a good experience


Craig R. From Stroudsburg, PA
AUG 11
Robert,
Randy has been responsive and is actually the only person to follow up with me about a boat and send out additional boats other than the one I requested info about.
Thanks,


Lucas D. From Atlanta, GA
AUG 11
Yeah, Teresa was great! She was helpful and Thorough. I have been considering a sailboat that needs work but has solid bones standing rigging, a stout keel, glass and gel coat along with a reliable drive train. Not overly worn steerage and well bedded deck hardware and bright work are priorities as well. I will Keep POP in mind. Thanks.


Ezra C. From Brisbane, CA
AUG 11
Thanks Robert
Roman has been very responsive to me. I appreciate it. He's waiting to hear back from me, not the other way around. Thanks for checking.


Andrew P. From Atlanta, GA
AUG 11
Dave is doing a great job! He explained the history of the company and how the process works when interested in an RV. This is much better than a private sale. Once you show interest and put money in escrow its held until you check it out and decide if its
right for you. The owner can't sell it out from under you. We just had that happen to us. I worked with seller to set up time for an inspection by a certified rv mechanic. Everything was set up and then the seller called me to say he sold it. POP's process
keeps everything on the up and up for both seller and buyer.


I've never heard of POP. I was kind of leary at first when reading the description of an rv that was advertised for sale by POP and saw a recruiting sentence or two. I'm glad I called and spoke with Dave who straightened me out. ?? I love the concept. I gave
Dave our criteria for an rv and I have confidence he'll find one for us.





Ann B. From Cincinnati, OH
AUG 11
tom is awesome he sent me some boats i'm going to look at with my boyfriend this weekend on the email


Amy C. From Yonkers, NY
AUG 11
He is doing a Great Job!



Mike M. From Naples, FL
AUG 11
Steve is doing good so far I'm happy thanks



Leon G. From Winchester, MA
AUG 11
Great job!


Stan P.
AUG 11
Yes good service and consistent help.


Gordie S.
AUG 10
He is doing a good job pretty prompt and accurate so far.



Corey C. From Ottawa, Canada
AUG 10
Good deal , great dealing with you!
Andy V - Texas

Andy V. From Shreveport, LA
AUG 10
Thank you. You have been very professional in the handling of this.

Don S. From Del Rio, TX
AUG 10
Hi Mr. Crockett,
Yes Mr. James has been great! I appreciate all that has been done to help in our search for our perfect RV.
Thank you,


Jennifer W.
AUG 10
Mr. Crockett I have been slow to respond to Mr. Michael Murray. He sent me a very professional email, and I have been somewhat lax in responding. I would like to see the boat. I had thought that it might be at a marina that I could just drop by and see it on my own. If however, I need to make an appointment with someone, I will have to get back with you or Michael.
thank you for your followup.


Jay H. From Myrtle Beach, SC
AUG 10




Hello, Colin is doing a very professional job, I have no complaints with his service just not able to pay what the owner wants.
Thank you,


Leo L. From Medicine Hat, Canada
AUG 10




Hi Robert, appreciate you reaching out, so far Bob has been very responsive and great to work with. We are currently negotiating a purchase price with the seller, so hopefully we can get that done at a price that works and complete this
deal.




Michael F. From Miami, FL
AUG 10
Patrica has been great. On top of trying to locate our boat. Couldn't ask for better service.



Tim R.
AUG 10
No complaints Steve is doing a good job



Richard B. From Charleston, SC
AUG 10



Robert,

Working with Eric has been great.

Regards,



Monty S. From St Joseph, MI
AUG 10
Robert is doing an excellent job in getting me everything I need but I personally like to have someone I can meet with and speak to in person.




John G. From Old Saybrook, CT
AUG 10
Thanks. He's answered all my questions promptly and courteously. I'm in the early stages and will be in touch.



Andrew P. From Winter Park, FL
AUG 10
Mary did a great job helping me. Very personable and excellent client facing skills


David C. From New York, NY
AUG 10
Robert- thanks for the follow up. Tommy has done a wonderful job working with me on a potential sale. He was very responsive regarding any questions I had and provided any information I requested promptly. I could not have asked for better customer service from Tommy. I ended up not purchasing the boat because it was more than I wanted to spend but if I do consider another boat I would call Tommy.


Jeff L. From Decatur, AL
AUG 10
Yes sir so far so good



Trent S. From Brookhaven, MS
AUG 10
She has been absolutely fantastic. Very diligent, helpful, and prompt in my request and search.




Phillip T. From Carthage, NC
AUG 10
Yes, Atif is very nice person and continuously increasing my knowledge about boats. I am feeling good to work with your company.









Hafiz A.
AUG 9
So far so good!



Peter J.
AUG 9
Outstanding work!

Gerry R.
AUG 9
He was good.


Scott H. From Fredericksburg, VA
AUG 9
Thank for the email. Michael provided me with the information I needed in a timely manner.Sincerely,


Jim C. From Annapolis, MD
AUG 9
Hi Robert,Loren has answered all my questions and has been very responsive. Thanks for the follow up!


Matt P. From Claremont, CA
AUG 9
Good fast reply and detailed information thank you


Connor U.
AUG 9
Charles Seitz is the guy that takes care of my weekly reports and did the listing in the boat . Very nice guy and seems to be doing a good job . Thanks for following up .



Steve D. From Fort Myers, FL
AUG 9
Robert Scott has answered all the questions I have asked. He is very professional.
Thanks


Todd S. From Richmond, IN
AUG 9
He did reply back and I am still looking for a boat, this one may be to large for me. I may have to down size a bit so I can move it around from the ocean to the lakes. I don't want anything less than 30 foot and must have a cabin space. I have been viewing other boats on your web site and sure I will find one.
Thanks


Robert S.
AUG 9
Hi Robert,
Heather has been great, quick responses and very willing to help.
Best-


Drew V. From Augusta, GA
AUG 8
Mark E. is doing fine.


Larry G. From Indianapolis, IN
AUG 8
THE TRANSACTION WAS EXTREMELY EASY

The transaction was extremely easy. They did a great job keeping me informed. Great job.
San Antonio, TX Posted 11.1 mos ago on TrustPilot.com   View on website .