Winston Salem, NC
Posted 1.1 yrs ago on TrustPilot.com View on website .
The buying experience through POP Yachts was good. Having never bought a boat or car through a broker, it took a little time to understand the process. Some of the information initially sent regarding the POP Yachts buying process was not as informative as needed. The POP Yachts website does not easily lead a prospective buyer to the buying process information. Just keep scrolling down and you'll find more complete information. The boat bought was local, but the seller lived out of state. In the COVID era, a sale without POP Yachts may not have even been possible. The boat purchased was not a common type to the area. Once the boat was found and we were committed to acquiring it, the POP Yachts purchasing process made sense and went smoothly. If the boat was far away, POP Yachts offers hauling guidance, which could be helpful. The local rep/broker was always available and willing to help wherever possible. The Closing Associate was also responsive and helpful where needed. The documents completing the sale were sent overnight and were all in order. It took seven days from the deposit was wired to closing the sale.