Mike (grand Island, Ny)
Posted 3 yrs ago on TrustPilot.com View on website .
Overall, this was a positive experience. After listing my Regal for several months on private sites, I decided to go with POP yachts. Their market access is excellent and Mike was very optimistic that the boat would sell quickly. This was a comforting feeling. The boat did sell within my timeline and received a lot of interest and multiple offers. They are also unique in that you can continue to pursue a private sale despite the contract you have with them. This is a sign of their marketing confidence. They were also very knowledgable about the proper pricing of the boat, which guaranteed a fair price, despite their cut. From a communication standpoint, they were very responsive, and they have a good model of each person focusing on a certain part of the process. For example, Faye handled the closing which was clearly her expertise. There are also other experts inside the company that they tap into for clarification on any topic. The only negatives would be the share of the sale they take. I don't like to share :) However, this is consistent with any broker so not a surprise. Also, in my opinion, the buyer gets too long to inspect and make a final decision on the boat. In fact, our first buyer backed out. Thankfully, another offer was received within a week. It's just frustrating because you really can't actively continue to sell while waiting on the buyer to make their final decision. Lastly, and this was a small annoyance. I was asked to mail in an original document after I mailed in the first set of originals. I asked for another prepaid postage label to save me the trouble of going to post office, but was told they could only provide that once. When you are talking about large deals like this, it seems petty to not provide the prepaid label again to simplify the process. Overall, I strongly recommend this company. They will take most of the hassle out of the selling and the paperwork. Their market access is great which drums up a lot of interest.