Rich And Diane
Posted 2.1 yrs ago on TrustPilot.com View on website .
If it wasn't for Robin Wild, this deal never would have happened. Thank heavens she was our agent! Sellers agent would not put details of boat in ad. Lots of pictures but no details about what came with the boat. Boat was 700 miles away from us, so not that easy to run over and take a look! Robin got many of the details for us and arranged a conference call with the seller to answer a lot of our questions. We made an offer contingent on seeing the boat and getting a survey. We were trying to make travel arrangements but could not get information from the closing agent. Once again Robin jumped in and got the date confirmed with the seller so we could make our plans. Robin was available to us all the time. She made this sale happen despite frustrations at every step. The boat gets delivered tomorrow. Robin also sold our old boat. It was such a great experience that we went through POP Yachts for the new boat. We understand that they are incredibly busy and many employees are new, but there's a big lack of communication. But Robin made it happen and we are so thankful that she was our agent! We definitely give HER five stars!